By Ujj Nath Would you like to hear a ridiculous, unbelievable ROI statement? Well, one luxury brand dealership integrated technician videos into its service processes

Incentivization & teamwork requires some thought to realize profits.  Be careful what you incentivize. For example, the used car manager will complain about the cost

Tire sales are one of the staples for service departments, including sales, mounting, balancing and alignments. Tire sales are a price leader for your dealership

If you’ve been in the retail automotive industry for any length of time, you’ve seen how a status quo mindset is thought to be the

Back in the early 1990s, the Internet was in its infancy. As a new phenomenon, not every business was sold on its benefits, or even

Have any of you had success with QR Code technology? By some reports they are making a comeback. But, on the other side of the

myKaarma announces software that helps dealerships communicate better with their customers at every stage of the service process, right from check-in through to payment, today

Auto industry change is upon us with self-driving cars, companies such as Uber entering the field, and the decline of oil-dependent vehicles. To that point,