The pandemic created a need for touchless service, and as a result, new standards for customer convenience have emerged that do not appear to be going away. It is clear

When automobiles were first introduced into society, people didn’t know what to think. For the most part, early automobiles were reserved for the wealthy, while everyone else continued their transportation

Structuring your technician videos makes the process easier and increases acceptance for added services. Many technicians are hesitant to use video as a means to share service recommendations with customers. 

March 20, 2020 Long Beach, CA —March 20, 2020 — myKaarma, the most innovative end-to-end software solution for automotive dealer service departments, today announced that its Pickup & Delivery solution is now offered

SCHEDULE A DEMO Service Cart is a mobile repair recommendation tool for auto dealerships.  It is designed to improve customer transparency and convenience by enabling instant approval and feedback from

Mazda has endorsed myKaarma as a Strategic Partner to help Mazda dealers deliver the Ultimate Mazda Experience (UMX) to their customers. myKaarma’s innovative service solutions were chosen based on our

By Ujj Nath Would you like to hear a ridiculous, unbelievable ROI statement? Well, one luxury brand dealership integrated technician videos into its service processes and, in only seven days,

Incentivization & teamwork requires some thought to realize profits.  Be careful what you incentivize. For example, the used car manager will complain about the cost of reconditioning vehicles because it