Service Authorizations in 10 minutes or less:
Our unique combination of bi-directional recorded voice, text, recorded phone calls and email with a single inbox view create lightning fast authorizations.
50% reduction in telephone traffic:
Our communications platform and patented recognized number text message and voice calls reduces voicemail tag and creates quick accurate documented communications.
37% lift in $ per RO for CP:
We saw an average lift of 37% in $ per Repair Order – based on an analysis of 400K customers.
Serving Customers At The Nation’s Leading Manufacturers And Auto Groups
myKaarma is the communication and payments platform of choice for the nation’s top automotive manufacturers and groups alike - enabling them to provide a consistent high-quality service experience to their brand’s customers.
Partnering With Only The
Leading Automotive Services
Together with our valued partners, we deliver intelligent service solutions that optimizes performance and efficiency whose impact is felt not only by your dealership, but the also by the customer you serve.
Become A Partner…
The Key
Application Features
Reduce Phone Tag
Our unique “recognized number” based text, MMS, voice calling ensures lightning fast responses.
Consolidate all your interactions in one interface
A single inbox view of all communications reduces the time spent responding and scouring applications for reminders and messages.
Customer Payments; Anywhere
Allow your customers to pay using their smartphone, at the cashier, or service advisor using their PC or iPad.
Build retention through Every customer interaction
Today’s time starved consumers don’t appreciate getting bounced around your dealership. Make an impression, maximize each interaction, and improve their likelihood of returning to your store by 300%. Get rid of phone tag, long lines, and unhappy customers!
We don’t just make software we think you need, our roots start out of the ashes of an experience from our CEO.
Happy CustomersUser Reviews
It allows you to disconnect, without disconnecting from your customers.
Thank you! She's (Morgan Meredith) my FAVORITE person!! I love her! She does an incredible job and is always there for me/us and is always upbeat and positive with a smile on her face and a laugh in her voice... I wish more people were like her.
Stan , Ralph (Service Director, General Manager) myKaarma is the best thing you guys have spent money on!!
It is super amazing!
We have had numerous success stories here at MB of North Palm Beach - my favorite was an older, very nice gentleman, who had approved some repairs at write-up, then later approved additional repairs via telephone. Upon arrival to pick-up he didn't remember the correct totals, rather having in his mind the upsell amount only. The customer himself actually asked our Service Advisor if he didn't have a way to re the conversation as he stated he would feel terrible being wrong. The SA stated, absolutely, let's listen together. They did, and indeed his memory was refreshed and all was good. The customer was actually grateful at knowing how good our documentation was and he had restored confidence by knowing the final bill was what was promised, he didn't have to worry about that feeling of doubt later and always wondering if there was an error or reason to mistrust. The customer gave the SA a 1000, perfect score on the follow-up survey 7 days later. myKaarma proved to be an invaluable tool once again! Thanks!
myKaarma in my opinion affords us the best tool to allow us to close the loop on communicating with the customer and does not leave anything to chance. Their DMS integration and the way that they start the communication is novel and unique and clearly indicates a tool that has been designed to fit the needs of the busy Service Consultants in today's world