By Ujj Nath Would you like to hear a ridiculous, unbelievable ROI statement? Well, one luxury brand dealership integrated technician videos into its service processes

For example, the used car manager will complain about the cost of reconditioning vehicles because it eats into the potential front-end gross profit they could

One of the staples for service department is tires, including sales, mounting, balancing and alignments. Tires are a price leader for your dealership and a

If you’ve been in the retail automotive industry for any length of time, you’ve seen how inaction is thought to be the best course of

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