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VIDEO MPI

ServiceCart™ Video MPI is not a digitized multi-point inspection form. It transforms vehicle service into a consumer friendly online shopping experience with video, images, recommendations, and upfront pricing, for easy acceptance.

Easy one-click online shopping convenience

Build trust and increase transparency with video

Integrated with Payments and Communications

Reduce Declined Services

2.2X 

CPRO Lift When ServiceCart™ Media is Viewed

ServiceCart Video MPI

The Value of Technician Videos

  • Build trust and Increase transparency by recording video of recommended repair work and apply it to an integrated MPI
  • Seeing is believing – Customers are more likely to approve work when they can visually see it
  • Average customer pay value increases 30% with use of Technician Videos
  • Technicians can pause and resume recordings as they work on a vehicle, making videos short and concise
  • Technician Videos and Video MPIs highlight common repair areas such as bald tires, dirty air filters, engine leaks, damaged suspension parts, worn brakes, broken engine mounts, and much more 
  • If it can be seen it can be recorded
  • Ability to set up automatic sending of tech videos to customers, with pricing saves Service Advisors and Technicians time

Want to learn the best practices of Technician Videos? 

Video Features

  • Video MPIs and Technician Videos are recorded in HD to ensure no detail is missed
  • Scan the vehicle VIN with your smartphone to automatically sync the video with the customer RO and service advisor
  • 3 Year cloud-based storage for easy and quick access
  • Since everything is stored in the cloud, no device storage is used
  • Ability to restrict video uploads to “Wifi only” to save mobile data