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ServiceCart Video MPI

VIDEO MPI

ServiceCart™ Video MPI is more than a digitized multi-point inspection. It transforms vehicle service into a consumer-friendly online shopping experience with video, images, recommendations, and upfront pricing, for easy acceptance.

Easy one-click online shopping convenience

Build trust and increase transparency with video

Integrated with Payments and Communications

Reduce Declined Services

When ServiceCart™ media is viewed, dealers receive a $400 CPRO dollar lift on average!

See What Customers Will Say

  • Build trust and Increase transparency by recording a video of recommended repair work and applying it to an integrated MPI
  • Seeing is believing – Customers are more likely to approve work when they can visually see it
  • Average customer pay value increases by 30% with the use of Technician Videos

ServiceCart™ Video MPI

  • Technicians can pause and resume recordings as they work on a vehicle, making videos short and concise
  • Technician Videos and Video MPIs highlight common repair areas such as bald tires, dirty air filters, engine leaks, damaged suspension parts, worn brakes, broken engine mounts, and much more 
  • Ability to set up automatic sending of tech videos to customers, with pricing saving Service Advisors and Technicians time
ServiceCart Video MPI on mobile
technician video features

Video Features

  • Video MPIs and Technician Videos are recorded in HD to ensure no detail is missed
  • Scan the vehicle VIN with your smartphone to automatically sync the video with the customer RO and service advisor
  • 3 Year cloud-based storage for easy and quick access – no device storage is used
  • Ability to restrict video uploads to “Wifi only” to save mobile data

Upgrade to ServiceCart™ Premium

Upgrade to ServiceCart™ Premium and gain these features:

  • Multi-Inspection Forms and Workflow – Customized for the various types of service in your department
  • EasyRec – quickly load common recommendations and decrease time to complete an inspection
  • ShopChat – Enhanced internal communication specific to the inspection you are working on
ServiceCart Premium pages

Technician Videos

Watch and learn some of the best practices using Technician Videos.