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FEATURED POST
Text, Chat, or Email? How to Choose the Right Channel for Every Customer Interaction
Today’s customers expect fast, convenient communication on their terms. Whether they’re booking an appointment, waiting on a service update, or ready to pick up their vehicle, they demand messages that are clear, timely, and in the right format. But many dealerships are still guessing which channels to use and when—leading to miscommunication, delays, and missed […]
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