myKaarma delivers a mobile-first communications platform that allows today’s consumer easy access to their car dealership service department. In one solution, dealers can offer their customers the ability to call, text or email. The platform ensures single number direct access to the dealership service advisor.
Integrated calling and texting communications
Interact with customers instantly with direct connect texting
Send emails as backup communications
With myKaarma Direct Connect Communications your customers never have to use the dreaded phone tree to call their Service Advisor.
10 minute or less customer approvals
Drops phone call volume and voicemail by 35%
Fully integrated with all major DMS
Keeps customers informed and increases CSI by 31%
Improves customer happiness and retention in the service department
Examples include: Out of Office management, translation, voice transcription, Group messaging, internal communications, Gift Card payment segmentation. Etc.
Fundamental to your staff using any software, it has to be intuitive and easy. myKaarma focuses on the user path and works to simplify every functional need into just a simple one-click action.