Mobile Solutions For IOS Or Android Devices

MOBILE SOLUTIONS

Communications

Communicate with customers on your mobile device via Voice, Text, and Email
Don’t be tied down to your service desk, use the app on the go
Internally communicate with technicians, service advisors, and managers when in the service drive or technician bay, or even off-site.
Never miss a message or call from a customer with our mobile solutions
Our mobile solutions support in-app calling allowing you to get a hold of customers on the go

Mobile Scheduler

Mobile solutions for both iOS and Android devices
Add, edit, and view upcoming appointments within the myKaarma scheduler
Know which customers are upcoming and view customer details prior to arrival
Quickly check in customers in the service drive using a mobile app
The text area allows you to add custom notes about customers

Service Lane Inspections

Use your smart device to capture High Definition video of incoming service vehicles
Mobile solutions let you scan the VIN upon arrival to sync the vehicle with the customer
Prevent bogus claims by quickly and efficiently recording damage
Mobile app quickly and securely uploads the video to cloud storage

Technician Documentaries

Technicians use our mobile solutions to record HD footage of repair work needed
Mobile app sends recorded video directly to the service advisor for review
Mobile scan VIN to sync the vehicle with the customer, RO, and customer
Technicians can internally communicate with service advisors via in-app messenger to discuss repair work being recommended

Pickup + Delivery

Quickly add, edit, and create trips directly in the app
Valet drivers are tracked directly in-app via mobile GPS
Drivers will have all the trip details confirmed in the mobile app prior to starting the trip
Capture customer E-signature’s upon intake and drop of a service vehicle/ loaner

Mobile scan VIN to sync the vehicle with the customer, RO, and customer
Drivers can take Video of customer vehicles and loaner cars
Saved Video protects the dealers from bogus damage claims

Payments on Mobile

Customers have the ability to pay at anytime on any mobile device

Customer receives a secure link via text and email to view their R.O.

Mobile Service

79% of customers find “At Home Service” appealing!

Mobile Service allows you to bring the expertise of your dealership to your customer’s preferred location. Your factory-trained technicians become a mobile repair “shop”, with all of the approved tools and equipment to properly inspect and maintain customer vehicles. Deliver dealership quality and give back valuable time to customers. Customers can schedule online, or call directly.