For today’s consumers, saving time is the ultimate commodity. No matter how much money they have, consumers are always on the go with their busy lives. Whether that means shuttling

Most dealerships at the very least conduct some form of multi-point inspection and inform the customer about any needed repairs discovered during the inspection. But what happens if those recommendations

I have been studying Amazon and unknown to me, they seem to follow the same principle that I promote to dealers about the convenience of Pickup & Delivery. I call

https://www.youtube.com/watch?time_continue=2&v=g9e_g6042AM Do You Have Amazon Expectations? Recent Posts

As an industry, we’re witnessing the largest shift and money grab in history — from the likes of Carvana, Blinker, and Fair, to the possible entrance of Amazon into car

According to a recent article in Automotive News, Motorcars Honda in Cleveland Heights, Ohio, believes that the future of franchise dealership profitability lies in efficient vehicle service, and as a

myKaarma, a software company that helps dealerships communicate better with their customers at every stage of the service process, from check-in through payment, today announced the release of a new

Do you think retail is changing, or do you believe that continuing to do the same thing will allow you to prosper as you have for decades? Certainly, the auto

Does anyone remember when some car dealers didn’t think websites were valuable? It really wasn’t that long ago. Now, every car dealer from the largest to the smallest independent has