Car dealership profit margins are a constant concern among dealers, but even more so while trying to navigate the new normal created by the pandemic.

I was getting ready to write a blog about “Mobile-First,” because I had a hunch that mobile phones are everywhere. Well, I cannot claim it

Worldpay is an industry giant processing over 40B payment transactions annually – A Worldpay Integrated Partnership further boosts myKaarma payment capabilities myKaarma is now a

Today’s Environment Do you ever get fed up with the chatbots that keep appearing on websites even after you have shut them down?  Well, many

There are many measures a dealer can apply to claim they have achieved automotive service excellence.  Also, there are many industry and OEM awards that

How do you succeed in an ever evolving touchless auto service environment? The key is to achieve a flexible, transparent, and convenient customer experience with

Test your auto dealer appointment scheduler to see how frustrating  the experience is for the consumer when it is time to schedule an appointment for

Does your customer experience software remove friction from a positive customer experience or add friction for your customers and staff? Most often it is the

The pandemic created a need for touchless service, and as a result, new standards for customer convenience have emerged that do not appear to be