New integration with ProfitNet, Axalta’s Collision Shop Management System, enables near-instantaneous communication between body shops and their customers Today we announced our integration with ProfitNet, Axalta’s Collision Shop Management System.

Car dealership profit margins are a constant concern among dealers, but even more so while trying to navigate the new normal created by the pandemic. Knowing where to focus, and

I was getting ready to write a blog about “Mobile-First,” because I had a hunch that mobile phones are everywhere. Well, I cannot claim it is a hunch any longer

Worldpay is an industry giant processing over 40B payment transactions annually – A Worldpay Integrated Partnership further boosts myKaarma payment capabilities myKaarma is now a Worldpay Integrated Partner.  Worldpay from

Today’s Environment Do you ever get fed up with the chatbots that keep appearing on websites even after you have shut them down?  Well, many websites could use some chatbot

There are many measures a dealer can apply to claim they have achieved automotive service excellence.  Also, there are many industry and OEM awards that enable dealers to make these

How do you succeed in an ever-evolving touchless auto service environment? The key is to achieve a flexible, transparent, and convenient customer experience with minimal in-person contact. Here are six

Test your auto dealer appointment scheduler to see how frustrating the experience is for the consumer when it is time to schedule an appointment for dealer service. Today’s environment Sometimes

Does your customer experience software remove friction from a positive customer experience or add friction for your customers and staff? Most often it is the later, and that is why