Eliminate Bogus Claims

Simplify & Speed-Up Customer Check-in

Upsell Physical Damage

Build trust and increase transparency with customers

Features + Benefits

video Walkaround

  • Eliminate old school pen and paper inspection check-in sheets
  • Inspections take 1-2 minutes on average, reducing service lane waits and increasing throughput by checking your customers in faster
  • Eliminate costly and time-consuming bogus damage claims with video proof of vehicle condition
  • Video Walkarounds highlight common exterior damage areas such as scratches, dents, dings, paint chips, broken glass, and bent rims.
  • During the video recording  “tap” or “click” the screen to take a close-up picture of defects


  • Build trust and Increase transparency by recording video of recommended repair work
  • Seeing is believing! Customers are more likely to approve work when they can visually see it
  • Average customer pay value increases 30% with use of Technician Videos!
  • Technicians can pause and resume recordings as they work on a vehicle, making videos short and concise
  • Technician Videos highlight common repair areas such as bald tires, dirty air filters, engine leaks, damaged suspension parts, worn brakes, broken engine mounts and much more. 
  • If it can be seen it can be recorded!
  • Ability to set up automatic sending of tech videos to customers, saving Service Advisors and Technicians time

Want to learn the best practices of Technician Videos? Download our best practices guide: 

Features of both video Walkaround & tech videos

  • Videos for Video Walkaround and Tech Videos are recorded in HD to ensure no detail is missed
  • Scan the vehicle VIN with your smartphone to automatically sync the video with the customer RO and service advisor
  • 3 Year cloud based storage for easy and quick access
  • Available on both iOS and Android devices
  • Since everything is stored on the cloud, no device storage is used
  • Ability to restrict video uploads to “Wifi only” to save mobile data

Technician Documentaries Best Practices

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