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Video Walkaround content is easy to record. These videos protect dealers with easily referenced and undisputed vehicle condition data for cars entering service operations. They are used for customer drop-off, pickup & delivery, and loaner car operations.

Eliminate Bogus Claims

Simplify & Speed-Up Customer Check-in

Upsell Physical Damage

Build trust and increase transparency with customers

service tech performing video walkaround

Video Walkaround Benefits

  • Eliminate old school pen and paper inspection check-in sheets
  • Inspections take 1-2 minutes on average, reducing service lane waits and increasing throughput by checking your customers in faster
  • Eliminate costly and time-consuming bogus damage claims with video proof of vehicle condition
  • Videos highlight common exterior damage areas such as scratches, dents, dings, paint chips, broken glass, and bent rims.
  • During the video recording  “tap” or “click” the screen to take a close-up picture of defects
setvice lane walkaround video screen images

Video Features

  • Video is recorded in HD to ensure no detail is missed
  • Scan the vehicle VIN with your smartphone to automatically sync the video with the customer RO and service advisor
  • 3 Year cloud based storage for easy and quick access
  • Available on both iOS and Android devices
  • Since everything is stored on the cloud, no device storage is used
  • Ability to restrict video uploads to “Wifi only” to save mobile data
  • East to implement for any dealer technician team