Retail & Online Dealer Service Payments - myKaarma

PAYMENTS

Accept all major forms of payments

Master Card, American Express, Visa, Discover, Cash and Check Payments

DMS INTEGRATIONS

Features + Benefits

Retail Payments

Allow Service Advisors to take customer payments to eliminate wait lines at cashier’s desk.
Build relationships with customers by having their advisor be their single point of contact.
Accept all major credit cards, warranty cards, cash, and checks.
All transactions are logged through myKaarma for simplified reconciliation.
Dealer management receives an end-of-the-day payment report of all departments and types of payments.

Powerful Single-click reconciliation

Easily reconcile all transactions into one report at the end of the day
End-of-day report sent to your inbox, and available in-app as well, with summary of departments, payments, order numbers, card brands, amounts, credit, debit, cash and check.
Save your Controller/BDC employee hours of work every day

ONLINE PAYMENTS

Customers have the ability to pay at any time and from any device
Reduce wait times and lines by having invoices paid before the customer arrives to pick up their vehicle

Send invoices via text or email with a link to see customer’s e-invoice with order summary
Capture e-signatures when customers pay online on their desktop or mobile devices

Multi-Department Payments

Take payments for Service, Parts, Body Shop, Loaner, and Sales Department
Consolidate reconciliations for all departments into one automated report
Summary of transactions for each department and for each employee

Security + Fraud Prevention

EMV support for in-person retail transactions
Check Guarantee: Protect your dealership from fraudulent checks by signing up with Crosscheck (fully integrated with myKaarma)
Pre-Authorization (holds) can hold funds on a credit card to guarantee payment

Tokenization

Ability for customer to save card information when paying online
Makes for easier online checkout next time customer pays online
Make the checkout process quicker and more secure for customers and the dealership
Reduce the risk of a data breach

Overall Benefits:

Ease of Use – Through our DMS integrations, myKaarma eliminates 75% of the errors that come from conventional payment methods
Convenience – As soon as a customer’s car is ready, an automatic text and/or email payment request is sent allowing the customer to pay before walking into your dealership
Transparency – Included in the text and/or email is the exact repair order the customer will receive at checkout, allowing them to review it before picking up their vehicle
Simplify – myKaarma keeps all your documents safe and indexed in the cloud with 24/7/365 access for up to 7 years. Stop printing hard copies of every repair order, only to find somewhere to store it.

U.S. COrporate Office

100 W. Broadway Suite 300

Long Beach CA, 90802

Asia CORPORATE OFFICE

Elixir Business Park

2nd Floor, Plot #15A, Sector 127

Noida, U.P. 201313, India

CANADA COrporate Office

22 Frederick Street Suite 905

Kitchener, ON, N2H 6M6, Canada

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