Many technicians are hesitant to use video as a means to share service recommendations with customers. Some of this fear can be alleviated by following a consistent structure for each technician video produced. Implementing a uniform and consistent order to structure your technician videos ensures that the customer understands the Information provided, and delivers the best outcomes for the service technician in the form of added services.
Follow this uniform and consistent order for structuring your technician videos and ensuring that your customer understands the information provided. The better they understand, the more your additional service recommendations will get approved.
Contact us to learn more and get a demo on myKaarma’s technician video capabilities.