Pickup & Delivery icon


Software that allows full route tracking, and instant communications between scheduler, driver, & clients.

Know where your drivers are and keep the customer informed at every step of the way.

Performing a loaner swap or pickup, PU&D simplifies the process and protects you from damage claims with built-in Service Lane & Tech Video.

Videos and photos are instantly accessible from high-speed storage.

View and manage vehicles, drivers, and trips from one dashboard

  • Easily assign and track Service@Home™ pickup and deliveries
  • See the progress of each transportation route in live action
  • Plan the next pickup or delivery based on LIVE arrival times

Live Route Tracking

  • Track each route for directness to customer
  • Client may call driver or transportation manager directly
  • Clients can track their vehicle pickup or delivery on a live map
  • Clients receive a text message with a clickable link to track the driver
service tech performing video walkaround
  • Eliminates the risk of bogus damage claims during transport
  • Assures the customer you will be responsible for any damage incurred during the transport
  • Builds trust through a transparent process
  • Easy to do and takes less than a minute
  • High definition video and photos for easy viewing
  • Uploaded into myKaarma platform so no device storage is used
  • Delayed WiFi only uploading available to eliminate device data usage

Driver View

  • Eliminate paper routing directions
  • Full navigation and route mapping/directions within the app
  • Re-routing automatically happens based on road/route conditions
  • Easy text/call the client from the app when the driver arrives

Customer View

  • Customer can track driver progress and arrival time
  • Customer can easily contact the driver if needed
  • Customer can track driver (& their vehicle) back to the dealership for transparent trip results
  • Assures the customer that there will be NO joy rides in their vehicle