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Convenience is King for Your Dealer Auto Service Department

Convenience, Convenience, Convenience… you’ve probably heard it your entire automotive service career.  “Convenience is King”, and as long as it is paired with a fair price, it wins every time for your dealer auto service department.  So why do dealers still struggle to achieve it?  There are costs involved, and that initial cash outlay to …

Integration of 3-D Secure into myKaarma online payments

Back Product Description Integration of 3-D Secure into myKaarma online payments protects your transactions for all major credit cards: Mastercard, Visa, Discover, Diner’s Club, and American Express. Intended Recipients General Managers Controllers, Fixed Ops Directors Service Directors Parts Directors Platform myKaarma Platform – Online Payments Product Type myKaarma Payments Product 3-D Secure authenticates cardholder identity …

EasyRec For ServiceCart

Back Overview: EasyRec saves time for ServiceCart™ Video MPI users. Technicians use EasyRec prewritten service recommendations to save time typing. Advisors save time because they no longer have to proofread, edit, and codify the recommendation for reporting. Standardized recommendation descriptions, that you can customize for your store, accelerate the service manager’s estimation process. Intended Recipients Dealerships Dealer …

10 Ways to Achieve Automotive Service Excellence with Great Customer Service

When it comes to their vehicles, owners look for reliable and trustworthy companies and representatives to guide them. Providing them with outstanding customer service is one of the major ways your dealership can achieve automotive service excellence… and the highly profitable recurring customer pay repair order revenue stream that comes with it.  The U.S. automotive …

ServiceCart Flexible Inspection Status

Back Overview: Set Your ServiceCart Video MPI Status As Needed You can now set inspection status as needed so that inspections can now be completed/performed in a flow that works best for your dealership.  Many dealerships use ServiceCart as a vehicle tracking tool (in addition to an inspection tool), so it makes sense to allow …

ServiceCart Inspection Labels

Back Overview: ServiceCart Video MPI Inspection Label Feature Helps Manage Inspections Create label categories, filter on labels, and access the inspection data you need quickly. Dealerships can keep track of inspections based on label categories that fit their process best. Intended Recipients Dealerships Dealer Groups Platform myKaarma Desktop Product Type Desktop, Mobile, APP Easily Access …

ServiceCart Media Page

Back Overview: Innovative ServiceCart Video MPI Feature Makes You A Media Pro View all inspection media in one place Drag and drop media from one recommendation to another Upload media from outside the app – into the app Easily select media for customer and dealership sharing Intended Recipients Dealerships Dealer Groups Platform myKaarma Desktop Product …

Scheduler +

Back Product Description Scheduler+ complements our mission to deliver ‘Everything Fixed Ops… In One Place’. Intended Recipients Dealerships Dealer Groups OEMs Customers Platform myKaarma Desktop Mobile Communications Product Type Desktop Mobile Communications Make Scheduler+ your online time-saver No more multiple logins… get everything done from one tool. Features Access to OEM/Dealer Menus Know Your Capacity …

How to Get Team Buy-In For A Successful Automotive Technician Video Program

Why is buy-in important when launching a technician video program at your dealership? Automotive Technician Video programs can increase RO value by up to 40%. In addition, they improve trust, transparency, convenience and ensure an overall better customer experience. This is why it is extremely important  when launching technician videos at your dealership to gain …