Back Product Description STELLA is an AI-powered digital voice assistant that uses high-end conversational technology to revolutionize dealer-customer interactions. STELLA efficiently books service for customers in under 2 minutes, freeing up staff to devote more time servicing customers. Intended Recipients Dealers Dealer Groups Platform myKaarma Desktop Product Type Scheduler+ Required STELLA Automotive AI is 100% …
Author Archives: Ron Hollis
Autoservice.ai Integration
Back Product Description AutoService.ai integration into myKaarma enables your AI assistant (Allio, by AutoService.ai) to answer phone calls and set appointments for customers in the myKaarma Scheduler. Allio, your Digital Voice Assistant, ensures every caller is helped 24/7, scheduling appointments in myKaarma Scheduler+ and ensuring every message is replied to within one hour. Intended Recipients …
Enhancing Franchise Auto Dealer Service Performance with AI Technology
In the ever-evolving landscape of automotive service, the integration of AI technology can revolutionize how franchise auto dealers cater to customer needs. As the industry embraces innovation, AI solutions have become instrumental in streamlining operations, enhancing communication, and delivering exceptional service experiences. How to Leverage AI for Dealer Service AI has the potential to revolutionize …
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Mercedes-Benz Makes It Easy To Finance with FlexPay
Mercedes-Benz introduces “FlexPay” in partnership with myKaarma and Affirm. Mercedes-Benz customers can finance vehicle repairs, parts, and service contracts using myKaarma’s Affirm integration. In partnership with Mercedes-Benz, myKaarma has integrated with Affirm, one of the leading lending companies in e-commerce, to offer FlexPay repair financing to dealers and their customers. Customers can now checkout securely …
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Spotlight: Ujj Nath, CEO of myKaarma
First job? Pet peeve? Ujj Nath, CEO of myKaarma, answers 15 questions. Ujj Nath is CEO of myKaarma, which provides communication and payment software for dealerships’ service and parts departments. First car: Honda Accord coupe First concert you attended: The Who, in Hollywood Name a pet peeve… To read on go to Automotive News to see the …
6 Steps to Set Up a Service BDC For Any Size Dealership
Dealers differ in markets, philosophies, etc., but all have the same core values. There are six things that a dealership Service BDC needs to consider to be successful, and they can be applied by both small single franchise dealers as well as large dealer groups. However, a clear understanding of the role of the BDC is essential because there …
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ServiceCart Reporting Dashboard
Back Overview: Review Dealer or Group Level ServiceCart Video MPI inspection data through the myKaarma Insights Dashboard. ServiceCart dealers can view video and inspection data on Insights. Group Level users can take advantage of ‘Group View’ to see video and inspection data for all their stores. The drill-down view for inspections will have RO-level data …
Special Order Parts
Back Product Description Get this integration to reduce the tedious process of tracking parts counter and special order statuses. This solution allows for proactive communication with customers and payment requests. myKaarma integrates with your DMS and pulls all status changes over the last 15 minutes, every 15 minutes. Parts status is updated automatically based on …
The Right Automotive Payment Processor Will Help Your Dealership Thrive
Are you tired of dealing with long payment processing times and high fees that affect your dealership’s profits? Using the right payment processor can help streamline operations and reduce costs. From faster transaction times to lower fees, learn how a smart payment strategy can give your business a competitive edge in today’s automotive market. Automotive …
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Get More From Your Automotive BDC Efforts
An automotive business development center (BDC) is an integral part of your dealership’s success. It is a team of professionals that are dedicated to helping customers and prospects with their automotive needs. If you want to get the most from your BDC efforts, there are a few things you should consider to ensure it runs …
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