Back Product Description STELLA is an AI-powered digital voice assistant that uses high-end conversational technology to revolutionize dealer-customer interactions. STELLA efficiently books service for customers in under 2 minutes, freeing up staff to devote more time servicing customers. Intended Recipients Dealers Dealer Groups Platform myKaarma Desktop Product Type Scheduler+ Required STELLA Automotive AI is 100% …
Category Archives: Product Updates
Autoservice.ai Integration
Back Product Description AutoService.ai integration into myKaarma enables your AI assistant (Allio, by AutoService.ai) to answer phone calls and set appointments for customers in the myKaarma Scheduler. Allio, your Digital Voice Assistant, ensures every caller is helped 24/7, scheduling appointments in myKaarma Scheduler+ and ensuring every message is replied to within one hour. Intended Recipients …
ServiceCart Reporting Dashboard
Back Overview: Review Dealer or Group Level ServiceCart Video MPI inspection data through the myKaarma Insights Dashboard. ServiceCart dealers can view video and inspection data on Insights. Group Level users can take advantage of ‘Group View’ to see video and inspection data for all their stores. The drill-down view for inspections will have RO-level data …
Special Order Parts
Back Product Description Get this integration to reduce the tedious process of tracking parts counter and special order statuses. This solution allows for proactive communication with customers and payment requests. myKaarma integrates with your DMS and pulls all status changes over the last 15 minutes, every 15 minutes. Parts status is updated automatically based on …
myKaarma Payment Processing
Back Product Description Replace your existing merchant payment processor with myKaarma Payment Processing and deliver the leading automotive industry payments experience to your customers. Get features like modern payment terminals, remote payment acceptance, 3D Secure on all online transactions, surcharge, alternative payment methods, and more! Intended Recipients Dealers Dealer Groups Platform myKaarma Desktop, Mobile APP …
myKaarma Surcharge
Back Product Description mKaarma Surcharge allows your dealership to recoup 100% of all processing costs on credit card transactions. Processing charges for debit cards will still apply. All credit card transactions processed through myKaarma Payment Processing can have the surcharge feature applied for significant dealership savings. The dealership MUST be on myKaarma Payment Processing, powered …
3-D Secure Integration with myKaarma Payments
Back Product Description Integration of 3-D Secure into myKaarma online payments protects your transactions for all major credit cards: Mastercard, Visa, Discover, Diner’s Club, and American Express. 3D Secure populates a 2FA verification step at the time of checkout for online transactions. The customer inputs a security code, and when this 2FA is completed, the …
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EasyRec For ServiceCart
Back Overview: EasyRec saves time for ServiceCart™ Video MPI users. Technicians use EasyRec prewritten service recommendations to save time typing. Advisors save time because they no longer have to proofread, edit, and codify the recommendation for reporting. Standardized recommendation descriptions, that you can customize for your store, accelerate the service manager’s estimation process. Intended Recipients Dealerships Dealer …
ServiceCart Flexible Inspection Status
Back Overview: Set Your ServiceCart Video MPI Status As Needed You can now set inspection status as needed so that inspections can now be completed/performed in a flow that works best for your dealership. Many dealerships use ServiceCart as a vehicle tracking tool (in addition to an inspection tool), so it makes sense to allow …
CDK ROs Fast With ServiceCart
Back Overview: With ServiceCart Video MPI Get Your CDK ROs Fast The typical CDK RO can be pulled from a dealer DMS every 15 minutes. Waiting this long to perform an inspection is not acceptable. With ServiceCart you can pull ROs more quickly as long as the user knows the RO number. Intended Recipients Dealerships …