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Service Departments Capture Text Messages Sent to Landline with TextDirect

TextDirect users can now capture text messages from customers even when sent to the landline. TextDirect allows auto dealer service departments to receive all text messages sent to the dealership, even if to the landline. It enables dealerships to capture an additional 50-100 customer interactions per month. “Our research shows that 150 million texts are …

Mobile Service Software Brings Vehicle Service to Customers

myKaarma’s Mobile Service Software for Auto Dealers Helps Bring Vehicle Service to the Customer’s Preferred Location, and it also opens up the service drive for larger repairs, driving profit even further. myKaarma’s Mobile Service software enables dealerships to bring the expertise of their factory-trained technicians to the customer’s preferred location. Technicians can become a mobile repair …

Winning In A Touchless Environment

auto dealers are justifiably worried about how latest surge in pandemic will affect service business; this guide helps answer what can be done about it “Winning in a Touchless Environment,” is a complete technology and process guide to offering a touchless vehicle service experience as the key to thriving in the current environment.   According to …

myKaarma Partners with CardConnect

Simplify the way you accept and manage credit cards payments myKaarma has partnered with CardConnect to provide our customers with a fully integrated payment solution that will allow you to streamline the way you do business. This new offering brings simple, secure, and affordable processing so that you can run your business more efficiently and …

myKaarma Collaborates with Axalta and Auto Dealer Body Shops for ProfitNet Management System Integration

New integration with ProfitNet, Axalta’s Collision Shop Management System, enables near-instantaneous communication between body shops and their customers Today we announced our integration with ProfitNet, Axalta’s Collision Shop Management System. ProfitNet streamlines shop operations, improves business performance, and enhances body shop bottom lines. Body shops have unique challenges when it comes to collecting information from …

Car Dealership Profit Margins: 5 Secret Drains

Car dealership profit margins are a constant concern among dealers, but even more so while trying to navigate the new normal created by the pandemic. Knowing where to focus, and which potential drains on profit to plug, can make or break dealership profitability numbers. Like any business, car dealerships can’t exist if they are not …

myKaarma Becomes a Worldpay Integrated Partner

Worldpay is an industry giant processing over 40B payment transactions annually – A Worldpay Integrated Partnership further boosts myKaarma payment capabilities myKaarma is now a Worldpay Integrated Partner.  Worldpay from FIS, a financial technology leader FIS® (NYSE: FIS)  processes over $40 billion in annual transactions for more than a million merchants worldwide. This integration further …