Category Archives: Blog

myKaarma, software that helps dealerships communicate better with their customers at every stage of the service process, right from check-in through to payment, today announced the release of a new Artificial Intelligence (AI) tool, SmartAssist. SmartAssist powered by AI acts as a personal assistant for service advisors, researching and providing answers to customer questions. It …

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Does anyone remember when some car dealers didn’t think websites were valuable? It really wasn’t that long ago. Now, every car dealer from the largest to the smallest independent has one. Even some manufacturers didn’t feel like they “needed” to own their own name on the Internet. Take the epic battle Nissan had with a …

Continue reading “When Will the Automotive Industry Become Early Adopters Instead of Followers?”

One of the most pressing technological and ethical questions across most industries – including automotive – is when Artificial Intelligence (AI) and robots will replace humans. Enter AI, and suddenly everyone thinks of Skynet, from the Terminator! Certainly, humans are afraid of losing their jobs to robots, which are great at repetitive tasks based on …

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myKaarma, the leading communications and payments software provider for automotive dealer service departments, today announced it has received a $15 million investment led by Kayne Partners, the growth private equity group of Kayne Anderson Capital Advisors, L.P., an alternative investment firm managing $26 billion in assets. The investment will be used to accelerate product development …

Continue reading “myKaarma Raises $15 Million from Kayne Partners to Further Advance Product Development for Auto Dealer Service Departments”