Would you like to hear a ridiculous, unbelievable ROI statement? Well, one luxury brand dealership integrated technician videos into its service processes and, in only seven days, made +$250K in

Incentivization & teamwork requires some thought to realize profits.  Be careful what you incentivize. For example, the used car manager will complain about the cost of reconditioning vehicles because it

Tire sales are one of the staples for service departments, including sales, mounting, balancing and alignments. Tire sales are a price leader for your dealership and a great way to

If you’ve been in the retail automotive industry for any length of time, you’ve seen how a status quo mindset is thought to be the best course of action. With

Back in the early 1990s, the Internet was in its infancy. As a new phenomenon, not every business was sold on its benefits, or even why they should use it.

Have any of you had success with QR Code technology? By some reports they are making a comeback. But, on the other side of the coin, on an episode of