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Get More From Your Automotive BDC Efforts

An automotive business development center (BDC) is an integral part of your dealership’s success. It is a team of professionals that are dedicated to helping customers and prospects with their automotive needs. If you want to get the most from your BDC efforts, there are a few things you should consider to ensure it runs …

myKaarma Payment Processing

Back Product Description Replace your existing merchant payment processor with myKaarma Payment Processing and deliver the leading automotive industry payments experience to your customers.  Get features like modern payment terminals, remote payment acceptance, 3D Secure on all online transactions, surcharge, alternative payment methods, and more! Intended Recipients Dealers Dealer Groups Platform myKaarma Desktop, Mobile APP …

myKaarma Surcharge

Back Product Description mKaarma Surcharge allows your dealership to recoup 100% of all processing costs on credit card transactions. Processing charges for debit cards will still apply. All credit card transactions processed through myKaarma Payment Processing can have the surcharge feature applied for significant dealership savings. The dealership MUST be on myKaarma Payment Processing, powered …

Convenience is King for Your Dealer Auto Service Department

Convenience, Convenience, Convenience… you’ve probably heard it your entire automotive service career.  “Convenience is King”, and as long as it is paired with a fair price, it wins every time for your dealer auto service department.  So why do dealers still struggle to achieve it?  There are costs involved, and that initial cash outlay to …

3-D Secure Integration with myKaarma Payments

Back Product Description Integration of 3-D Secure into myKaarma online payments protects your transactions for all major credit cards: Mastercard, Visa, Discover, Diner’s Club, and American Express. 3D Secure populates a 2FA verification step at the time of checkout for online transactions. The customer inputs a security code, and when this 2FA is completed, the …

EasyRec For ServiceCart

Back Overview: EasyRec saves time for ServiceCart™ Video MPI users. Technicians use EasyRec prewritten service recommendations to save time typing. Advisors save time because they no longer have to proofread, edit, and codify the recommendation for reporting. Standardized recommendation descriptions, that you can customize for your store, accelerate the service manager’s estimation process. Intended Recipients Dealerships Dealer …

10 Ways to Achieve Automotive Service Excellence with Great Customer Service

When it comes to their vehicles, owners look for reliable and trustworthy companies and representatives to guide them. Providing them with outstanding customer service is one of the major ways your dealership can achieve automotive service excellence… and the highly profitable recurring customer pay repair order revenue stream that comes with it.  The U.S. automotive …

ServiceCart Flexible Inspection Status

Back Overview: Set Your ServiceCart Video MPI Status As Needed You can now set inspection status as needed so that inspections can now be completed/performed in a flow that works best for your dealership.  Many dealerships use ServiceCart as a vehicle tracking tool (in addition to an inspection tool), so it makes sense to allow …

ServiceCart Inspection Labels

Back Overview: ServiceCart Video MPI Inspection Label Feature Helps Manage Inspections Create label categories, filter on labels, and access the inspection data you need quickly. Dealerships can keep track of inspections based on label categories that fit their process best. Intended Recipients Dealerships Dealer Groups Platform myKaarma Desktop Product Type Desktop, Mobile, APP Easily Access …

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