Scheduler icon

SCHEDULER +

Scheduler + Is Your Online Time-Saver

  • Access Dealer and OEM Menus
  • Review and make Capacity Level decisions
  • Access Recall data
  • Greet cutomers with service lane Check-in tools
  • Responsive design fits desktops, tablets, and smartphones
  • Customers and Dealers can use any technology to set appointments
  • Easily populate info by searching name, email, phone, or VIN
  • Transportation options available when scheduling an appointment
  • Select open appointments based on Service Advisor and transportation options available
  •  Customers can call or text the service advisor directly 
  • Service Advisors can add profile picture and bio for customer recognition
  • Customers see a scheduler that matches your dealership brand 
  • The customer can view promotions you place in the scheduler
  • The customer receives a calendar invite and confirmation text/email after appointment is made
  • Customer receives reminder text and email before the appointment 

Mobile Scheduler +

  • Available on Android and iOS
  • See full appointment details and manage appointments on the go and in the lane
  • Instantly notify Service Advisor that their customer has arrived
  • Easily add custom notes from the mobile appointment manager
  • Do video walkarounds directly from the mobile appointment scheduler
  • Appointments can be viewed in list format or calendar format

More Scheduler + Features

  • Customer information auto-populates for the Service Advisor or BDC employee taking the appointment call
  • Appointments shown in calendar view to see incoming customers and open appointment times
  • View customer service history when making an appointment
  • TSD integration provides loaner vehicle availability within the app
  • See available appointments based on the transportation option selected
  • Automatically shows the last service advisor the customer worked with while making an appointment.
  • Color coded transportation options for faster selection
  • Track your  “Show”, “No-show” and “Probable Show” rates at a glance with automated color tracking
  • Create internal notes about the appointment to keep everyone focused on the customer concerns 
  • New administrative settings to help manage your service advisors and overall service throughput