TextDirect

October 19, 2020

Overview:

TextDirect allows you to receive any and all text messages sent to *any number* at your Dealership. 150 million texts are sent to landlines every day and are unread. Your business can’t afford to miss any possible lead or customer interaction. Enable your landlines to receive text messages and empower your employees to respond directly from the myKaarma app.

Intended Recipients

Platform

myKaarma Desktop

Product Type

Communications

TextDirect Benefits

The Dealer has more channels for customer intertaction
Advisors capture customer texts from customers using the number on their business card
No New Numbers needed – myKaarma enables existing dealer-owned landlines to receive text messages in the myKaarma app
Capture an additional 50-100 customer interactions per month

TextDirect

October 19, 2020

Overview:

Intended Recipients

Platform

Product Type

TextDirect Benefits

Status: General Availability

69% of customers now prefer to start a conversation with a text

75% of customers don’t leave a voicemail

$250 is the average lost RO revenue from a missed service text

Want to learn more?

U.S. COrporate Office

U.S. Office

Asia CORPORATE OFFICE

CANADA COrporate Office

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