Now see the status of all the videos you have sent

December 5, 2018

Product Description

New viewed video status indicator notifies you when a customer has watched the Video WalkAround or Technician Video you have sent them

Intended Recipients

  • Service Advisors


myKaarma Platform – Desktop

Product Type

myKaarma Video Product

New viewed video status indicator on the inspect tab

myKaarma gives service advisors the ability to determine if a customer has viewed the recording of their video walkaround and/or technician video


  • A single check mark indicates that they have seen it once
  • A number indicates the number of times they have seen the video (if more than one)
  • Reduce authorization times by knowing when to reach out to your customers



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