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Introducing a new way to allow customers to opt-in and opt-out using myKaarma texting!
Also, capture customer INTENT, not just keywords! Don’t miss an opt-out because the customer didn’t follow instructions and send the proper opt-out KEYWORD.
myKaarma
Communications
Example of a customer opting out
Example of a customer opting back in
You will not be able to text customers who have opted out of texting. When a hard opt out occurs and a customer wants to receive texts again, the customer himself must opt back in via text.
8980 Perry Hwy
Pittsburgh PA, 15237
Elixir Business Park
2nd Floor, Plot #15A, Sector 127
Noida, U.P. 201301, India