Premium Service Experience for your INFINITI Customers
INFINITI dealers can now offer Valet Service with myKaarma’s service lane technology. Easily configured and customized for each dealership so your customers get the level of service they expect.
Request a demoValet Service with myKaarma
INFINITI-Approved Valet Partner
More repairs and more options for your service lane customers
Valet Service makes it even easier for your customers to service their INFINITI vehicles without planning a trip to the dealership. Your dealerships can easily configure Valet Service regions, hours and drivers with myKaarma service lane technology.
myKaarma integrates with ICAR and your DMS, so your Valet Service customers have a seamless booking experience while repair orders, parts, and communications get routed correctly and efficiently.
Together with Scheduler+, Valet Service lets your INFINITI owners service their vehicles entirely through your dealership website – no more phone calls, missed appointments, or crowded waiting rooms.
Pickup and Delivery
Easily manage vehicle pickup and drop off, drivers, and customer communications
Scheduler+
See how Scheduler+ integrates with your dealership website to provide advanced service booking for your service lane customers that recognizes their vehicle and books the right service
Transportation Options
Give your INFINITI customers more options for vehicle service including valet service, loaner management, and ride-sharing
See the full myKaarma Platform
Learn more about myKaarma service lane technology
How Valet Service works with myKaarma
1
Configuring Valet Service
myKaarma’s Scheduler+ and Pickup and Dropoff tools give your dealerships fine-grained control over when and where Valet Service is offered along with driver tracking, valet scheduling and reporting to ensure things are working correctly.
2
Booking and Scheduling
Your customers can schedule repairs and service using the embedded myKaarma Scheduler+ tool from your dealership website. ROs are routed to the correct store and vehicle service history and VIN data are populated automatically to offer the right service options, find recalls and sync with ICAR.
3
Valet Pickup
Your customers get live notifications and updates about their valet’s arrival along with a map view and text messages for a painless, trusted pickup experience.
4
Repair and Dropoff
Service moves faster with quicker approvals and clearer customer communication all powered by myKaarma. When vehicles are complete they can be dropped off immediately so your service lane keeps moving while providing a luxury customer experience.
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See how myKaarma modernizes the service lane experience
Experience firsthand how myKaarma can transform your service department.
FAQ
Your INFINITI service lane technology questions answered
Yes – myKaarma, including Scheduler+, works with INFINITI’s ICAR program for repairs, warranty, recall, MyINFINITI app, and other integrations.
myKaarma Scheduler integrates directly with your DMS for real-time availability and updates for repair orders, parts, schedules and more. You can send personalized links to customers that let’s them schedule service without repetitive form fills for their contact and vehicle information.
Absolutely! We want to create an environment for your team to learn from other successful groups and dealerships. To connect with other dealers currently using myKaarma, simply set a demo with our team and ask for references you can reach out to.
INFINITI Fixed Ops
myKaarma is a INFINITI-approved technology provider for INFINITI dealerships for end-to-end service lane technology
INFINITI Service Lane TechINFINITI ICAR
myKaarma integrates with ICAR to provide seamless fixed ops integration for INFINITI dealers – see how myKaarma can revolutionize your service lane experience
INFINITI ICAROneApp Integration and MyINFINITI
myKaarma integrates with the OneApp platform for streamlined booking directly from the MyINFINITI app
INFINITI OneApp IntegrationSee everything myKaarma has to offer
INFINITI and related names, logos, and marks are trademarks of their respective owners and are used for identification purposes only
Maximize your growth
From start to finish, streamline every aspect of the service business, improve customer satisfaction, and recognize more revenue at your bottom line.
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