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The INFINITI-approved solution for seamless fixed operations

myKaarma service lane technology is ICAR-approved for dealerships that want to confidently meet OEM requirements, improve service lane efficiency, and create lifelong customers.

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myKaarma ICAR Integration

Meet and surpass INFINITI standards

myKaarma is now a INFINITI Approved Vendor – Fully Integrated with OEM data.

With this integration, myKaarma can now pull key vehicle information directly from INFINITI databases, including:

  • Recalls
  • Warranty information
  • Service Maintenance Plans
  • National Service History
  • Loyalty Rewards
  • Technical Service Bulletins
  • Extended Service Contracts

Why INFINITI dealerships choose myKaarma

30% Higher

Average customer-pay per RO for high-utilizing dealers

65% Increase

Tablet usage in the service lane for repairs and customer interaction

50% Send Rate

Interactive MPIs were sent more often for better comms and approval rates

How myKaarma works with ICAR

Priority Visit Recognition

See PRIOR Score and Loyalty Rewards data along with other customer and service history in each repair order


VIN and OEM Data

Book the right service with VIN and INFINITI Database data along with TSBs, warranty and other vehicle data so customers know how long repairs will take and the right parts can get ordered immediately

Recall & Compliance

Every touchpoint and approval is documented with workflows, permissions, and schedules that match the way your dealership works


INFINITI DBS Integration

Service and customer data stays synced with INFINITI automatically – no need to enter data into different systems

See how myKaarma modernizes the service lane experience

Experience firsthand how myKaarma can transform your service department. 

FAQ

Your INFINITI service lane technology questions answered

Yes – myKaarma, including Scheduler+, works with INFINITI’s ICAR program for repairs, warranty, recall, MyINFINITI app, and other integrations.

myKaarma Scheduler integrates directly with your DMS for real-time availability and updates for repair orders, parts, schedules and more. You can send personalized links to customers that let’s them schedule service without repetitive form fills for their contact and vehicle information.

Absolutely! We want to create an environment for your team to learn from other successful groups and dealerships. To connect with other dealers currently using myKaarma, simply set a demo with our team and ask for references you can reach out to. 

INFINITI Fixed Ops

myKaarma is a INFINITI-approved technology provider for INFINITI dealerships for end-to-end service lane technology

INFINITI Service Lane Tech

OneApp Integration and MyINFINITI

myKaarma integrates with the OneApp platform for streamlined booking directly from the MyINFINITI app

INFINITI OneApp Integration

Valet Service

INFINITI Dealers can offer a premium service experience with Valet Service to pickup and drop off customer’s vehicles for service

INFINITI Valet Service

See everything myKaarma has to offer

Maximize your growth

From start to finish, streamline every aspect of the service business, improve customer satisfaction, and recognize more revenue at your bottom line.

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