The INFINITI-approved solution for seamless fixed operations
myKaarma service lane technology is ICAR-approved for dealerships that want to confidently meet OEM requirements, improve service lane efficiency, and create lifelong customers.
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ICAR Service Program
Meet and surpass INFINITI standards
myKaarma is now a INFINITI Approved Vendor – Fully Integrated with OEM data.
With this integration, myKaarma can now pull key vehicle information directly from INFINITI databases, including:
- Recalls
- Warranty information
- Service Maintenance Plans
- National Service History
- Loyalty Rewards
- Technical Service Bulletins
- Extended Service Contracts
Scheduler+
Streamline your service operations with an intelligent scheduling system that integrates seamlessly with your BDC and creates a seamless experience for your team and customers
Communications
Effective and clear communications, even when automated
Payments
Customers can pay at any time and from any device
ServiceCart™ Video MPI
Build loyalty and trust with ServiceCart™ Video MPI
See the full myKaarma Platform
Learn more about myKaarma service lane technology
How myKaarma works with ICAR
1
Priority Visit Recognition
See PRIOR Score and Loyalty Rewards data along with other customer and service history in each repair order
2
VIN and OEM Data
Book the right service with VIN and INFINITI Database data along with TSBs, warranty and other vehicle data so customers know how long repairs will take and the right parts can get ordered immediately

3
Recall & Compliance
Every touchpoint and approval is documented with workflows, permissions, and schedules that match the way your dealership works
4
INFINITI DBS Integration
Service and customer data stays synced with INFINITI automatically – no need to enter data into different systems
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See how myKaarma modernizes the service lane experience
Experience firsthand how myKaarma can transform your service department.
FAQ
Your INFINITI service lane technology questions answered
Yes – myKaarma, including Scheduler+, works with INFINITI’s ICAR program for repairs, warranty, recall, MyINFINITI app, and other integrations.
myKaarma Scheduler integrates directly with your DMS for real-time availability and updates for repair orders, parts, schedules and more. You can send personalized links to customers that let’s them schedule service without repetitive form fills for their contact and vehicle information.
Absolutely! We want to create an environment for your team to learn from other successful groups and dealerships. To connect with other dealers currently using myKaarma, simply set a demo with our team and ask for references you can reach out to.
INFINITI Fixed Ops
myKaarma is a INFINITI-approved technology provider for INFINITI dealerships for end-to-end service lane technology
INFINITI Service Lane TechOneApp Integration and MyINFINITI
myKaarma integrates with the OneApp platform for streamlined booking directly from the MyINFINITI app
INFINITI OneApp IntegrationValet Service
INFINITI Dealers can offer a premium service experience with Valet Service to pickup and drop off customer’s vehicles for service
INFINITI Valet ServiceSee everything myKaarma has to offer
INFINITI and related names, logos, and marks are trademarks of their respective owners and are used for identification purposes only
Maximize your growth
From start to finish, streamline every aspect of the service business, improve customer satisfaction, and recognize more revenue at your bottom line.
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