Better service experience for your INFINITI customers with OneApp integration
Book more service with smart dealership assignment and scheduling based on your service department capacity – all from your customer’s vehicle or phone. myKaarma integrates with OneApp to provide an intelligent service booking experience in the MyINFINITI app.
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ICAR Service Program
Faster Scheduling for your INFINITI Customers with myKaarma
myKaarma connects INFINITI vehicle data, recall information and service history to repair orders so your customers don’t have to waste time filling out forms and your techs aren’t waiting for parts or approval. Appointments and repairs are synced automatically with INFINITI Service Scheduling and Booking (SSB) including OEM menus and factory-recommended service.
Your INFINITI customers can now use the MyINFINITI app to book service directly from their phone through the OneApp integration and get routed to the right store without filling out extra forms.
How does OneApp integrate with myKaarma?
1
In-App Booking
myKaarma Scheduler integrates with the OneApp platform and INFINITI Service Scheduling and Booking so your INFINITI customers can schedule service directly from their phone
2
Store and Vehicle Sync
myKaarma Scheduler automatically detects the vehicle and appropriate store to create a new service appointment based on actual availability and requested service
3
Recall and Parts
myKaarma can check for vehicle recalls and automatically order parts at booking so repairs aren’t stuck waiting for parts to ship
4
Integrated Communications
myKaarma enables your dealership teams to keep customers up to date for completed repairs, recall announcements, and other service intervals while keeping everything synced with SSB
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FAQ
Your INFINITI service lane technology questions answered
Yes – myKaarma, including Scheduler+, works with INFINITI’s ICAR program for repairs, warranty, recall, MyINFINITI app, and other integrations.
myKaarma Scheduler integrates directly with your DMS for real-time availability and updates for repair orders, parts, schedules and more. You can send personalized links to customers that let’s them schedule service without repetitive form fills for their contact and vehicle information.
Absolutely! We want to create an environment for your team to learn from other successful groups and dealerships. To connect with other dealers currently using myKaarma, simply set a demo with our team and ask for references you can reach out to.
INFINITI Fixed Ops
myKaarma is a INFINITI-approved technology provider for INFINITI dealerships for end-to-end service lane technology
INFINITI Service Lane TechINFINITI ICAR
myKaarma integrates with ICAR to provide seamless fixed ops integration for INFINITI dealers – see how myKaarma can revolutionize your service lane experience
INFINITI ICARValet Service
INFINITI Dealers can offer a premium service experience with Valet Service to pickup and drop off customer’s vehicles for service
INFINITI Valet ServiceSee everything myKaarma has to offer
INFINITI and related names, logos, and marks are trademarks of their respective owners and are used for identification purposes only
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From start to finish, streamline every aspect of the service business, improve customer satisfaction, and recognize more revenue at your bottom line.
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