SOLUTIONS
The whole service story, optimized for the ultimate experience
A proven path to service excellence and business performance
Trusted by over 1,800 dealerships nationwide, myKaarma is an industry leader in providing exceptional interactions for your team and customers. Our tools remove the need for “busywork” at your dealership, enabling your team to concentrate on what really matters.
Service without silos
Connect every touchpoint; empower every interaction. Our solutions translate complex service flows into transparent and effortless interactions for customers and dealerships.
Prepare for a seamless visit
Give your customers a seamless pre-service experience while eliminating your team’s busy work. Empower customer connection, simplify service scheduling, and have conversations that matter.
Communications
All communication in one place; improve transparency, timeliness, and satisfaction at your dealership.
Service Connect
AI-powered customer outreach; improve effectiveness by letting myKaarma do the dirty work.
Transportation Options
Flex for your customers; don’t let transportation to and from the dealership scare away customers.
Intelligent Communications Hub
Make inbound easy; Use AI to get incoming calls, texts, and emails answered and appointments booked.
Scheduler+
Schedule effectively; remember customers, promote factory menus, maintain branding, and convert more appointments.
Clarity meets convenience
From check-in to approvals, myKaarma tools ensure transparency and efficiency during the service visit
Mobile Check In
Start on the right foot; record vehicle state and streamline RO creation to make an impactful introduction.
ServiceCart Premium Video MPI
Complete more service, faster; make even your most complex service processes seamless and transparent.
Video Walk-Around and Tech Video
Show more to sell more; give customers as much information as they need to say yes to service.
Mobile Service
Meet customers where they are; simplify mobile service operations to do more in a day.
ServiceDRIVE
Loaners made easy; provide and manage a next-level Loaner experience.appointments.
More than “business as usual”
From simpler payments to automated follow-ups, we ensure every visit ends on a high note, with reporting that helps you improve your process for the next time.
Insightful Reporting
Build success confidently; Understand trends, improve strategy, and coach your team effectively.
Declined Services
Create loyal customers: Use your valuable data to influence customers to return to your dealership.
Service Connect
AI-powered customer outreach; improve effectiveness by letting myKaarma do the dirty work.
Intelligent Communications Hub
Make inbound easy; Use AI to get incoming calls, texts, and emails answered and appointments booked.
Painless and precise payments
Every major payment method, in-person or online, can be used for everything from initial estimates to final invoicing across all departments. Your payment process will never be the same again.
Multi-Department Payments
Run all payments from one engine; give every part of your business the ability to collect payments with confidence.
Online Payments
Send invoices and collect payment via text and email; close ROs fast with customer convenience.
In-Person Payments
Take payments in any way anywhere: mobile terminals that accept all common payment methods from any login.
Surcharging
Recognize more revenue; pass on credit card fees to the purchaser in a fair, clear, and compliant way.
3D Secure
Protect yourself from chargebacks; Verify information to pass chargeback responsibility to the bank.
CUSTOMER SUCCESS
End customer point of view: How Audi of Pembroke Pines boosts customer loyalty with myKaarma’s service-lane technology
Discover how Audi of Pembroke Pines boosted customer loyalty with myKaarma’s service-lane technology, delivering transparency, efficiency, and trust in every service visit.
Read moreWe make excellence effortless
It’s increased our customer pay hours per RO. I’d say we’re up by 20% give or take across the board. Hours equate to dollars.
Joe Leighton
Service Director, BMW of Peabody
Exceptional interactions for real business results
From start to finish, myKaarma helps you streamline every aspect of the service visit and improve customer satisfaction.
Explore our products for every step of the journey