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FEATURED POST
Unlocking Loyalty: Retention Strategies Backed by Psychology
Most dealerships spend more on acquiring customers than keeping them, yet loyal service customers are the true profit center. Retention isn’t just about bringing people back; it’s about building a sustainable, profitable service lane that fuels your dealership’s long-term success. Unfortunately, retention often gets overlooked in favor of short-term sales metrics. But it’s not just […]
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