Product Manager

Title or Role: Product Manager
Job Type: Full Time
Job Location: Hybrid: Long Beach, CA
Company: myKaarma
Dates Posted: 3/24/2025 to 4/25/2025

Company Overview:

At myKaarma, we’re not just leading the way in fixed ops solutions for the automotive industry—we’re redefining what’s possible for dealership service centers. Headquartered in Long Beach, California, and powered by a global team, our industry-leading SaaS platform combines communication, scheduling, and payment tools in one seamless solution that keeps dealerships and vehicle owners connected. With myKaarma, every service interaction flows effortlessly, bringing good karma to customers and service teams.

Rooted in the principles of the Toyota Production System, we operate with precision, efficiency, and a relentless focus on continuous improvement to deliver a better experience for all. We’re looking for innovators, problem-solvers, and tech enthusiasts passionate about building solutions people love to use. If you’re ready to make an impact in an industry ripe for change, join us at myKaarma and help shape the future of automotive service.

At myKaarma, exceptional customer interactions are the cornerstone of our success. Our platform is meticulously engineered to communicate with customers at every aspect of the service, repair, and maintenance journey, ensuring positive and memorable experiences.

Job Description: Product Manager:
Manage the design, development, and testing of new product features for the company’s suite of automotive software products.

Meet directly with customers to understand business requirements, user needs, and pain points with existing technology products.
Provide technical expertise to different cross-functional teams such as business
Provide technical expertise to different cross-functional teams such as business development, operations, support, product, sales and engineering.
Prepare project plans and technical project documents to ensure project deliverable schedules are met and that the software engineering team conforms to architecture plans.
Monitor team members’ workload via JIRA ticketing to ensure tasks are completed in a timely manner and resolve any schedule or resource complications as they arise.
Prepare project status reports and present reports to the management team and client in order to keep all parties informed as to the project status.
Work with company engineers to implement user tracking and analytics events into company products and integrate analytics into company’s internal database.
Troubleshoot new or existing product problems involving data elements and debugging issues with third party vendors and API integration logs.
Meet with customers and technology stakeholders to gauge
Meet with customers and technology stakeholders to gauge satisfaction with new features.
Stay abreast of the latest technological advances and trends in the IT industry.

Requirements:
The position requires a Master’s degree in Computer Science, Computer Engineering, Product Management, or a related field and two years of experience in the job offered or a related position. This requirement may be substituted with a Bachelor’s degree in Computer Science, Computer Engineering, Product Management, or a related field and five years of experience in the job offered or a related position. The position requires skills and knowledge in MySQL, Python, JIRA, Confluence, G-Suite, and Microsoft Office (Excel). The position requires little travel – 24% of the work time several days but less than 60 days per year.
40 hours/week. Wage range: $130,853.00 – $140,000.00 per year.
Job Site: Long Beach, CA. Email Resume to: Kaarya, LLC d/b/a myKaarma at hr@mykaarma.com.

Total Rewards at myKaarma

At myKaarma, we offer a comprehensive Total Rewards package that extends beyond the base salary. Our commitment to competitive compensation includes bonuses and benefits that support both personal and professional well-being:

Flexible Work Environment: We embrace a high-performance, flexible structure that values freedom and responsibility. Our “Highly Aligned, Loosely Coupled” model empowers teams to innovate and continuously improve using data-driven insights.
Health and Wellness: Comprehensive medical, dental, vision, life, and disability benefits, along with wellness and telework stipends.
Time Off: Flexible vacation time to recharge and balance life outside work.
In-Office Perks: Enjoy unlimited snacks and refreshments when in our office.

Our Commitment to Inclusion

At myKaarma, diverse perspectives drive innovation and success. We are committed to creating a safe, welcoming, and inclusive workplace where every employee feels valued, empowered, and can do meaningful work. Our mission to deliver exceptional solutions to our clients is strengthened by the unique contributions and perspectives of our team members from all backgrounds.

As an equal opportunity employer, myKaarma prohibits any form of unlawful discrimination or harassment based on race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by applicable laws in the regions where we operate. We adhere to all EEOC regulations and actively promote an environment that celebrates and supports diversity, equity, and inclusion for all.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done, which will ensure an equal employment opportunity without imposing undue hardship on myKaarma. Please let us know if you require reasonable accommodations during the application or interview process by filling out this form.

myKaarma participates in the E-Verify Program.

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Product Manager

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