Company Overview:
myKaarma is a highly integrated team of people that strive to streamline and make the customer experience of Automotive Dealerships totally frictionless and touchless. We believe in the science of evolution, while challenging the status quo is a fundamental part of our DNA. Headquartered in Long Beach, CA, myKaarma is an end-to-end SaaS customer interaction and workflow platform for franchise automotive dealership service lanes and fixed operations departments. myKaarma’s solution includes an integrated suite of scheduling, interaction, communication, and payment tools that drive efficiencies for dealer service lanes and improved experiences for vehicle owners. 

Role Description:

We are looking for a driven and analytical Sales Analyst to join our dynamic team. In this role, you will play a pivotal part in helping myKaarma’s go-to-market teams identify growth opportunities and optimize sales strategies by working backwards from customer needs. You will embody a Customer-First mindset, using data and analytics to streamline processes and ensure the best possible outcomes for both the company and our clients. The ideal candidate thrives in a high-performance environment, embraces our “TPS” philosophy of continuous improvement, and is passionate about leveraging data to drive meaningful business results.

The Sales Analyst will be responsible for the following:

• Conduct data gathering and in-depth analysis to support go-to-market teams in identifying growth opportunities and driving business development.

• Drive customer upgrade effort by validating current customer prices, packages, and active products and map to new packages.

• Upload and validate various lead lists for use in Hubspot and Salesforce.

• Prepare and synthesize sales reports, transforming complex data into actionable insights for presentations and strategic discussions.

• Oversee Salesforce reporting, ensuring data accuracy and integrity while proactively recommending enhancements and new fields to adapt to the evolving needs of stakeholders.

• Track, analyze, and report on key performance indicators (KPIs) to monitor sales performance and inform decision-making.

• Document and continuously update sales processes, procedures, and best practices, ensuring they are aligned with company objectives.

• Develop detailed reports and visually compelling presentations to effectively communicate sales performance metrics, market trends, and sales forecasts to stakeholders.

• Provide operational support to the Sales Operations Manager, assisting with various administrative tasks to enhance team efficiency.

Skills and Qualifications:

• Working knowledge of Gong, Mixmax, Salesforce Preferred

• Proficiency in Microsoft Excel or Google Sheets for data manipulation and analysis

• A keen eye for detail is necessary for quality assurance and to ensure the accuracy of reports and analyses.

We Offer:

• A casual, flexible working environment where we encourage values like “Active Dissent” with a highly aligned-loosely coupled organization that consistently achieves disproportionate results by using data driven decision making.

• We offer  a mix of office/work-from-home with a core focus on “getting the job done!”

• Paid medical/dental/vision/life/disability benefits

• Unlimited vacation time (subject to some practical constraints)

• Gym membership allowance

• Unlimited snacks (in the office)