Title or Role: Accounts Development Representative (OEM Accounts Team – OAT)
Job Type: Full-time

Job Location:  Long Beach, California

Company: myKaarma

Company Overview: myKaarma is a highly integrated team of people that strive to streamline and make the customer experience of Automotive Dealerships totally frictionless and touchless. We believe in the science of evolution, while challenging the status quo is a fundamental part of our DNA. Headquartered in Long Beach, CA, myKaarma is an end-to-end SaaS customer interaction and workflow platform for franchise automotive dealership service lanes and fixed operations departments. myKaarma’s solution includes an integrated suite of scheduling, interaction, communication, and payment tools that drive efficiencies for dealer service lanes and improved experiences for vehicle owners. 

Interviewer: I need someone who can ensure our OEM accounts are managed efficiently working with the myKaarma OEM Directors and our events coordinated smoothly.

JobSeeker: I will take charge of OEM periodic reporting, event planning, legal coordination, and more. I’ll ensure everything runs seamlessly, and our relationships with OEMs are stronger than ever!

Role Description: As an Accounts Development Representative for our OEM Accounts Team, we are looking for entrepreneurial risk-takers who can handle a variety of tasks, from event coordination to legal and product launch coordination. Our ideal candidate will thrive in a fast-paced environment and ensure the smooth operation of our OEM accounts and related activities.

The ADR-OEM Team will be responsible for the following:

Reporting and Analytics

• Manage OEM periodic reporting, ensuring accuracy and timeliness

• Debug and troubleshoot reporting issues

• Track product launch statistics and key milestones

• Address and remediate OEM churn reports

• Create and maintain OEM section in management weekly meetings

Event Management

• Coordinate with VP/Directors for event attendees

• Handle hotel reservations, SWAG orders, and dinner reservations

• Manage sponsorship recommendations and payments

Legal and Administrative

• Liaise with legal team for contracts and related matters

• Maintain OEM tear sheets and dealer codes

• Coordinate with Salesforce team for task automation

• Manage admin tool OEM access and maintenance

Product and Client Relations

• Conduct product demonstrations for clients and internal teams based around OEM specific ties.

• Monitor and coordinate API status for OEM clients

• Prepare materials for OEM update meetings

• Coordinate with internal groups for installations that involve new/existing OEM requirements

• Ensure successful pilot programs (e.g., Ramsey Subaru and Volvo installation)

Internal Communication and Documentation

• Maintain up-to-date OEM org charts in Salesforce

• Keep home.mykaarma.com updated with tear sheets and OEM assignments

• Take notes at meetings and store Gong recording URLs 

Skills and Qualifications:

• At least 3-5 years’ experience in project management, ideally in the automotive or SaaS industry.

• Strong organizational and multitasking skills.

• Excellent communication and interpersonal skills.

• Proficient with Salesforce and other project management tools.

• Ability to work independently and handle multiple projects simultaneously.

• Detail-oriented with a focus on accuracy and problem-solving.

We Offer:

• A casual, flexible working environment

• Paid medical/dental/vision/life/disability benefits

• Unlimited vacation time (subject to some practical constraints)

• Gym membership allowance

• Unlimited snacks (when we get back to the office)

• Job Location: Long Beach, CA, USA. Local candidates only—no relocation offered