INTELLIGENT COMMUNICATIONS HUB

Use AI to ensure inbound communication goes to the right place

At myKaarma, we use AI to empower your team to be more efficient. Intelligent Communications Hub is your silent agent that ensures questions and requests go to the right place.

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Better communications, better business

Status questions to advisors, appointment requests to your designated team; with AI, we control the traffic of incoming calls to ensure they go to the right place. You can expect to see answer rates go up, appointment conversion improve, and customer satisfaction boosted due to improved connectability. 

Streamlined by AI

AI to improve human efficiency; use AI to help your team do more of what matters and less busywork.

Satisfaction multiplier

Boost CSI by improving connectivity; stop suffering from missed calls leading to upset customers.

Appointment converter

More calls turn into appointments; stop losing business from missing calls to book an appointment.

Confidently compliant

Meet and exceed TCPA standards; with double opt-in, you can be confident you’re always covered.

Dealerships love improving inbound communication 

Testimonial

One of your main larger competitors that we employed at the store (said) ‘We’re not going to change this at all. We will not put it back in the oven.’ Whereas myKaarma took a different stance that is much more consumer centric. They understand that it’s not a fixed journey, it’s an evolution.

Zach Cochran

General Manager & VP, Whitten Brothers Automotive Group

FAQ

About intelligent communications hub

No, this tool was built to work in the background operating as an intelligent call router. We look at things like the customer profile, RO status, and last person they may have worked with to make sure calls, texts, and emails always go to the right place and get answered quickly!

Yes, the Intelligent Communications Hub was built with the Business Development Center in mind and works really well with tools like ServiceConnect to speed up response times and route inbound communication to the right place.

Yes, myKaarma has a mobile app that allows for you to manage communications, check in customers, complete multi-point inspections, take videos, and more!

Take control of the chaos

Inbound communication is easy with myKaarma; we ensure calls, texts, and emails go to the right place, which reduces noise for your team and improves customer relationships.

Show me how
Manager And Mechanic Using A Laptop And Mobile Phone At Car Workshop