AI PRODUCTS

Smarter Fixed Ops starts here

Explore our next generation of AI-powered tools that are built to streamline diagnostics, enhance communication, and ensure consistent service quality. From pre-visit conversations to after-hours support and technician video scoring, each solution is designed to boost efficiency and customer trust.

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Integrated AI solutions

myKaarma’s AI offerings are built to eliminate bottlenecks and boost service lane performance. From diagnosing customer concerns before arrival to handling communications after hours and scoring technician videos for quality, our tools bring intelligence to every step of the service journey. It’s a smarter, faster way to drive fixed ops efficiency and customer satisfaction.

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Service Pre-Diag

Service Pre Diag uses conversational AI to engage customers before they arrive, asking guided questions, collecting photos or videos, and summarizing vehicle concerns. Technicians and advisors receive clear, media-rich repair orders up front for faster, more accurate diagnostics.

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Service Concierge

Service Concierge uses conversational AI to handle customer communications and appointment booking when your staff is occupied or after hours. It ensures timely responses to calls, texts, and emails, so no inquiry is missed and your service lanes stay efficiently booked.

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Technician Video Quality Reporting

Technician Video Quality Reporting uses advanced AI to evaluate technician-supplied videos—assessing clarity, noise cancellation, transcription accuracy, and communication structure (Complaint–Cause–Impact). It delivers an objective quality score to help dealerships standardize video reporting, improve trust, and coach technicians effectively.

Unlock New Revenue with AI

Improve efficiency, reduce costly delays, and capture more upsell opportunities with AI tools that pay for themselves in time saved and revenue gained.

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