Impel.ai

Impel’s agentic Automotive AI Operating System unifies the entire customer journey – from first inquiry through service and repurchase – delivering humanlike, personalized interactions across every channel that turn shoppers into buyers and buyers into loyal customers.

Purpose-built for automotive retail and deeply integrated with dealership CRM, DMS, website, scheduler, and inventory systems, Impel drives measurable impact across sales, service, and retention while eliminating manual workload

24/7

24/7 automated outreach and conversational scheduling powered by real DMS, VIN, and service history data.

Humanlike

Humanlike AI across website chat, email, SMS, and voice channels that autonomously assists customers with their next appointment booking – no online forms, no manual advisor follow-up.

Increase Efficiency

Boosts service appointments, retention, and RO revenue while reducing team workload and increasing efficiency.

Overview

Impel’s agentic fixed ops platform enables conversational scheduling, integrated with myKaarma to book appointments directly within any customer interaction. Powered by a proprietary automotive AI layer trained on over 100M consumer interactions, Impel AI delivers the concierge-level experiences and reliability that automotive retail demands.

Pricing

myKaarma does not charge the dealership for the integration.

Dealers must work directly with the Impel sales team to get the best pricing for their individual and group needs.

Requirements

The following product(s) are required to add this integration:

  • Scheduler+

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