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MINI Service AI:
myKaarma’s New
Co-Op Eligible Solution

Our Collaborative Workflow AI closes operational gaps, stops performance leakage, and gives your team back the hours they’re losing to manual work.

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Learn about the newest addition to myKaarma’s suite of Co-Op eligible tools.

MINI Service AI saves your team time, improves your customer experience, and helps you make more on every opportunity.

Tech Video Grader

AI that scores every tech video and lifts inspection quality across your team. Better videos, higher approval rates, stronger gross.

ServiceConcierge

Your 24/7 AI voice agent. Answers every inbound call, books appointments, and makes sure no service opportunity slips through.

Service Pre-Diag

AI that captures full complaint detail before the customer arrives — so advisors and techs start every RO already prepared.

Included in ServiceConcierge with Service Pre-Diag: Communications+

Effective and clear communications, even when automated.

See how our innovative AI-powered tool set helps MINI dealers deliver exceptional customer experiences.

Why MINI dealerships choose myKaarma

Best-in-class comprehensive fixed ops platform

From service marketing to post-inspection payments, myKaarma covers the entire service lifecycle. Every tool is built around the people who run your shop, making each role measurably more efficient.

Industry-leading technician video tool

Your team inspects and records right from the myKaarma Mobile App, with the ability to pause and capture photos mid-recording. Customers get automatic noise cancellation, closed captions, AI video summarization, and built-in stabilization. The result: videos that actually sell work.

AI innovation that makes your team better

“Collaborative Workflow AI” is our philosophy: tools that drop naturally into your existing processes to take the busywork off your team and capture the opportunities slipping past today. Your team focuses on customers. Our AI handles the rest.

FAQ

Your MINI Service AI Package questions answered

Yes, myKaarma’s ServiceCart MPI, Tech Video, Communications, and Online Payments tools are all Co-Op eligible. Please reach out to your BMW area representative for the specifics!

Absolutely! We want to create an environment for your team to learn from other successful groups and dealerships. To connect with other dealers currently using myKaarma, simply set a demo with our team and ask for references you can reach out to.