VIDEO WALK-AROUND AND TECH VIDEO

Accelerate inspections and protect your business

Make a good first impression, protect your dealership, and sell recommendations more effectively with HD video walk-arounds that capture every detail and inform your customers.

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A man inspects his car's engine while showing concise videos that inform the vehicle’s owner

Faster turnarounds with better results

Give your customers every reason to say yes to your recommendations. Make a professional introduction during check-in, and provide transparency by crafting concise videos that inform the vehicle’s owner. We will help you get the point across, making selling service simple.

Cover your back

Record the state of the vehicle during check-in to save yourself from false claims.

Sell more service

Educate your customers on why the recommendations are important to improve closing rates.

Improve CSI

Help your customers feel informed by being transparent and making their business feel appreciated.

Diagram of a mobile phone with examples of the user interface with different locations with video recordings

The best way to do inspections

Simple tools that protect your business and improve the customer experience. 

Check-in videos

Take HD videos and photos to record the state of vehicle health at time of check-in. This really comes in handy when fighting false vehicle damage claims.

Technician video walk-arounds

Explain your recommendations via video to educate customers. Built with the ability to take photos while recording, pause as needed, automatically cancel noise, and transcribe videos for easy reading.

Insightful reporting

Gather in-depth analytics that help you hold your team accountable and track the impact video is having on your business.

OEM-approved

An approved partner to some of the best OEMs around, we provide a luxury experience for your customers in an easy-to-use format you can be confident in.

Dealerships love video walk-around 

Testimonial

Technicians love the videos, and more importantly, the customers love the videos. The advisors are more prepared because a customer seeing the videos are more likely to move forward for repairs with us, and then have that trust level to keep coming back.

Andrew Malone

Service Director, Patrick Cadillac and Volvo

FAQ

About video walk-around

Yes, all videos taken in myKaarma can easily be connected to the customer profile and associated repair order simply by scanning the inspection code or VIN of the vehicle. These videos can easily be shared with the customers to improve transparency and build trust.

Yes, myKaarma has a mobile app that allows for you to manage communications, check in customers, complete multi-point inspections, take videos, and more!

We store videos as long as you are utilizing myKaarma. Videos will be readily available for your team for 45 days and then will be archived but accessible to your team upon request after that.

Modernize service with video

Let us show you how quick and easy video documentation can be.

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Hand holding a smartphone displaying the myKaarma platform in front of an open car hood, showing the engine compartment