SERVICECONNECT

Tomorrow’s loyalty engine

ServiceConnect builds ultimate customer relationships through personalized communications and automatic follow-ups that ensure your team spends time on what really matters.

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Why dealerships choose ServiceConnect

We give your team the power to confidently control dealership outreach and put your valuable data to use. Use ServiceConnect to automatically execute planned outreach campaigns for things like declined services, open recalls, maintenance, and more. With the ability to upload your own data, we can help you maximize the impact of everything you use.

Approximately 20% of contacted owners come in

ServiceConnect outreach converts around 20% of customers within 90 days of last communication.

Average of 45 hours saved every month

Large dealers are able to save even more time, making ServiceConnect a key to scaling business.

See 5x ROI in 90 days or less

On average, within 90 days dealers see 5x return in accepted services from contacted customers.

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Make lifetime fans from first-time visits

myKaarma knows how to make everyday interactions drive extraordinary loyalty.

See how it works

Pain-free communication

Communication from one number in one thread; we keep all communication with a customer in one thread, giving your team context on why they came in and your customer clarity on who is reaching out.

Take control with confidence

Bring outreach strategy to life and track results; give your team the ability to execute planned outreach efficiently by removing busywork, and track success via insightful reporting.

Put your data to work

Use all the information at your disposal to convert more contacts into customers; upload custom data tables, create unique messaging, and plan detailed outreach timelines to build more relationships.

Dealerships love ServiceConnect

We really enjoyed the ability to change myKaarma to make it what we wanted for ourselves. If we can customize a tool to meet our needs it makes it better and easier for our service advisors and our staff to buy into the program.

Eric Irwin

Fixed Ops Director, Whitten Brothers Auto Group

FAQ

About ServiceConnect

Yes, ServiceConnect was built with the Business Development Center in mind and works with the Intelligent Communications Hub to speed up response times and route inbound communication to the right place.

Yes, myKaarma allows for you to customize all templatized messages in the system. You’ll have the ability to add in the name, make, model, and VIN of the vehicle to increase trust and improve conversion rates.

Yes, myKaarma utilizes a proprietary double opt-in process that meets all compliance requirements.

Create exceptional interactions with ServiceConnect

Your customers deserve better than business as usual.

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