Use Mercedes-Benz VMI Data in your Service Lane
myKaarma integrates with Mercedes-Benz VMI to include OEM and VIN data with every repair
Request a demoVehicle Master Inquiry Integration
Know the vehicle before it reaches the service lane
myKaarma’s Vehicle Information and Recall integration brings critical OEM vehicle data directly into the service workflow, helping dealership teams understand each vehicle before service begins.
Using VIN-based Vehicle Master Information (VMI), myKaarma can surface important information such as open recalls and campaigns, warranty details, vehicle specifications, service history, and applicable service packages. This gives advisors and BDC teams a more complete view of the vehicle without having to search across multiple OEM systems.
- Recalls
- Warranty information
- Service Packages
- National Service History
- Technical Service Bulletins
Scheduler+
Streamline your service operations with an intelligent scheduling system that integrates seamlessly with your BDC and creates a seamless experience for your team and customers
Communications
Effective and clear communications, even when automated
Payments
Customers can pay at any time and from any device
ServiceCart™ Video MPI
Build loyalty and trust with ServiceCart™ Video MPI
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Learn more about myKaarma service lane technology
How Vehicle Master Information integrates with myKaarma
1
Outreach
Remind your Mercedes-Benz owners about important service intervals, upcoming service and other important service information
2
VIN and OEM Data
Book the right service with VIN and OEM data integrated directly into your service lane with myKaarma
3
Recalls & Compliance
Get up-to-date recall information for every Mercedes-Benz vehicle in your repair lane and use custom workflows and dealer service menus for booking, parts ordering and repairs
4
Follow Up
Keep engaging with your fixed ops customers with myKaarma’s communications tools. Reach out to customers using phone, text and email to provide the right service at the right time
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FAQ
Your Mercedes-Benz Fixed Ops questions answered
Scheduler+ from myKaarma enables dealers to schedule techs and availability with real-time availability in the Mercedes-Benz App. Customers can schedule the right service for their Mercedes-Benz vehicles using dealer service menus and recommended maintenance based on their VIN.
myKaarma can integrate with most dealer management systems so your techs have direct access to vehicle history, parts, and other departments in your dealership. Your Mercedes-Benz customers can book service directly from the Mercedes-Benz App and the myKaarma Scheduler will ensure repair orders and appointments are synced and confirmed automatically.
Absolutely! We want to create an environment for your team to learn from other successful groups and dealerships. To connect with other dealers currently using myKaarma, simply set a demo with our team and ask for references you can reach out to.
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