SOLUTIONS FOR SERVICE AND PARTS
Clarity and convenience throughout the service and parts department
Boost customer satisfaction, increase efficiency, and grow revenue with our integrated service and parts solutions.
Request a DemoService at speed. With power and control.
Use myKaarma to empower your team to:
- Build lifelong relationships with customers in your area
- Reduce wait times and improve CSI scores
- Improve communication between your team and customers
- Create more upsell opportunity due to improved transparency and communication
The fast track to flawless service
Designed around your service department and processes
Service advisors
Save time, communicate clearly, and enhance customer satisfaction.
- All communication in one place
- Text-to-pay for faster payment
- Video MPI to improve upsell opportunities
- Improved MPI trackability
- Eliminate double work
Technicians
Streamline inspections and ensure seamless communication with advisors
- Simplified MPI completion
- Video MPI with noise cancellation, automatic transcription, and more
- Communication tools to collaborate internally in real time
- Less noise, more accepted work, bigger paychecks
Service managers
Make data-driven decisions to improve department performance
- Improved visibility to business operations
- Appointment analytics to optimize scheduling
- Reporting dashboards for real-time insights
- Easy-to-understand new user onboarding
- Support from industry experts
Parts team
Streamline parts ordering, get paid faster, and reduce delays in repairs
- More payment options for wholesale and special-order parts
- Integrated communication tools for better collaboration
- Parts stock pull and push for real-time update
- Reduced double work
Proven success in the service lane
Success in the service lane
My experience thus far with myKaarma has been fantastic. This is the first program where the trainer had actually worked in a parts department, and you could tell just from talking to Brian, I could tell within five minutes he’d lived in our shoes. That brought immediate buy-in from my staff and I walked away from that pretty worry free.
Matt Fales
Parts Director, Zeigler Autogroup
FAQ
About our solutions for service and parts departments
Yes, you will have the ability to create multiple, fully customizable, workflows that perfectly reflect your dealership’s processes. For example, you can set up different workflows with different inspection points for things like express, recon, diesel trucks, and more.
Yes, myKaarma has a mobile app that allows for you to manage communications, check in customers, complete multi-point inspections, take videos, and more!
We store videos as long as you are utilizing myKaarma. Videos will be readily available for your team for 45 days and then will be archived but accessible to your team upon request after that.
Work without the busywork
Boost customer satisfaction, increase efficiency, and grow revenue with our integrated service and parts solutions.
Request a demo