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MOBILE SERVICE

The power of your service lane on the go

Provide and manage a streamlined mobile service operation in myKaarma. Schedule service, plan routes, track progress, provide videos, and finish service all in one place.

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Empower a seamless service experience anywhere

Meet your customers where they are, and improve the ability of your business to generate service revenue. Offer a luxury experience that builds customer relationships via an easy-to-use tool that keeps everyone on the same page. 

Easy scheduling

Simplify scheduling by setting boundaries and distance limits to reduce operational expenses.

Simplified route planning

Find the best route that gets you to the customer in the safest, shortest time.

Transparent map view

Stay informed on service progress, so you can hold your team accountable and improve efficiency.

Clear communication

Keep conversation between the customer, driver, and dispatcher in one place, so everyone is up to speed.

Mobile payments

Provide a multitude of payment options to improve satisfaction and close ROs faster.

Diagram of a computer screen and a mobile phone with examples of the user interface with different locations and scheduled trips

Increase success of your mobile service operation

We know how complicated and expensive mobile service operations can be to operate, so we’ve built this tool with efficiency, effectiveness, and control in mind. 

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Dealerships love our Mobile Service tool

Testimonial

You can see results right away.

You can show customers first hand what they need.

It gives us a better connection with customers.

myKaarma users

FAQ

About Mobile Service

Yes, you will have the ability to see your team’s location in real time, track the RO status, and even plan routes that are the most efficient way for your team to complete service.

Yes, myKaarma has a mobile app that allows for you to manage communications, check in customers, complete multi-point inspections, take videos, and more!

You will be able to utilize our online payment tools to communicate the MPI findings, get recommendations accepted, and collect payments to finish servicing experience and close the RO. All of this communication comes from one number allowing for a seamless and trustworthy experience for your customers.

Take the service lane experience anywhere customers are

Transform customer convenience with mobile repair capabilities and streamlined vehicle service that puts your dealership in motion.

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Hand holding a smartphone displaying the myKaarma platform in front of an open car hood, showing the engine compartment