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VIDEO MPI–SERVICECART™ PREMIUM

Make your service experience exceptional

Transform service recommendations into visual experiences that build trust, increase approval rates, and boost your bottom line, all while improving your team’s efficiency and effectiveness.

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A man inspects his car's engine while checking the ServiceCart feature

Create transparency and advance your business

ServiceCart is the most comprehensive and customizable multipoint inspection currently available. Use a tool that can help streamline your most complicated servicing processes while enabling you to provide and hold your team accountable to creating a consistent next-level service experience for your customers.

Get more recommendations accepted

Improve transparency and educate your customers so they have every reason to say yes to service.

Do more business in a day

Improve RO throughout time, so your team can service more vehicles in a day.

Destroy all busywork

Simplify process and communication to keep your team focused on what really matters.

Diagram of a laptop and a mobile phone with examples of the user interface with video recordings

Service at speed: With power and control.

Give your team more time back to do the work that provides value to your business and customers. Stop chasing ROs around the shop, and start taking control of your service operations.

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Know where your ROs are

Take your Route Sheet to the 21st century; we make it easy to manage ROs by ensuring they stay top of mind. Easily notify internal team members, and see all the information you need to finish service.

Make your MPIs impactful

Give your customers confidence to say yes; the customer-facing MPI gives the customer all the information they need to fully understand why you’re recommending service and why it’s important.

Reduce double work

Reduce the need for your team to reenter information into the DMS; reduce redundant steps for your team to ensure ROs get closed as fast as possible.

Customized to your processes

Manage multiple inspection processes in one tool; use one tool to manage all inspection types (e.g., Recon, Fleet, and Customer Pay) at your dealership. Create custom workflows as you need them.

Dealerships love ServiceCart™ 

Testimonial

The a-ha moment for me was me doing a video for the technician and selling an $800 repair job. It was me talking for 45 seconds, not doing anything that they couldn’t have done. All the excuses go away.

Dave Bernardini

Strategic Service and Parts Director, #1 Cochran

FAQ

About ServiceCart™ premium video MPI

Yes, you will have the ability to create multiple, fully customizable, workflows that perfectly reflect your dealership’s processes. For example, you can set up different workflows with different inspection points for things like express, recon, diesel trucks, and more.

Yes, myKaarma has a mobile app that allows for you to manage communications, check in customers, complete multi-point inspections, take videos, and more!

We store videos as long as you are utilizing myKaarma. Videos will be readily available for your team for 45 days and then will be archived but accessible to your team upon request after that.

Create the ultimate service experience

Join thousands of dealerships using ServiceCart to build trust and increase service approvals.

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An inspector kneeling and does technical inspection of car at workshop