LOANER MANAGEMENT—SERVICEDRIVE

Manage your loaners with ServiceDRIVE

Collect customer information, validate availability, and manage the full loaner experience from start to finish in one place.

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Provide a next-level experience efficiently

Create exceptional interactions by giving customers confidence and clarity on how they will get around and what to expect while their vehicle is in for service.

Diagram of a computer screen and a mobile phone with examples of the user interface with different locations with existing customer information
Reduced loaner costs

Decrease the length of loans; save significant costs, and provide loaner access to more customers.

Better fleet utilization

Optimize vehicle allocation; reduce unnecessary mileage with precise tracking and reporting.

Compliance and risk management

Ensure compliance with dealership policies; reduce risks associated with loaner car misuse, and hold customers accountable.

Increased efficiency

Automate time-consuming tasks; reduce the need for manual intervention, improving overall operational efficiency.

 Dealerships love ServiceDRIVE 

Testimonial

myKaarma will adapt to your needs. They will develop a product that best suits your business. I don’t see that with any other software providers, and that’s why the relationship we’ve had with myKaarma has been so important.

Dave Butler

Service Director, Walter’s Audi of Riverside

FAQ

About ServiceDRIVE

Logitrac is the engine to the ServiceDRIVE tool, utilizing their proprietary real time GPS tracking system, expense recovery, and advanced reporting tools. We pass information back and forth between myKaarma, Logitrac, and the DMS to provide the most seamless experience for your team and customers.

You will be able to utilize our online payment tools to communicate the MPI findings, get recommendations accepted, and collect payments to finish servicing experience and close the RO. All of this communication comes from one number allowing for a seamless and trustworthy experience for your customers.

Yes, myKaarma has a mobile app that allows for you to manage communications, check in customers, complete multi-point inspections, take videos, and more!

Service at the speed of right now

Your customers can’t wait for a better service experience—you don’t need to either.

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Mechanic explaining to a woman the diagnosis on her car