Smarter service lanes. More efficient teams. Loyal customers.
Discover the myKaarma suite of trusted service lane technology and payments solutions, now supercharged with new AI products and features.
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Introducing AI-powered innovation with real results for your service drive
Tech Video Grader uses AI to review every video taken by your techs
- Realize up to $90 more per RO
- Drive upsells with AI that powers higher quality video MPIs
- Automatically track and train your techs
Get to paid ROs quicker with the voice bot that asks all the right questions
ServiceConcierge with Service Pre-Diag doesn’t just book, it diagnoses with AI.
- Schedule appointments seamlessly
- Gather context, including videos and photos, from customers before they arrive
- Pass critical details to dealership employees for fast diagnosis
Fixed ops doesn’t need another chatbot. It needs AI that closes the loop — that books, routes, diagnoses, and coaches automatically. With myKaarma Workflow AI, every service lane workflow becomes an opportunity for lift — in time saved, dollars gained, and customer trust earned.
Ujj Nath
Chairman & CEO, myKaarma
myKaarma’s Collaborative Workflow AI brings dealership employees and technology together in harmony
- Focused on one-off use cases and novelty (AI for AI’s sake)
- Error-prone
- Impressive, but not effective for operational outcomes
- Emphasizes efficiency
- Identifies real operational problems impacting business outcomes
- Optimizes processes
2000+ leading dealerships choose myKaarma for fixed ops technology
Optimize workflows across your whole fixed ops ecosystem with myKaarma
Service Lane Technology
For more than a decade, top dealerships have turned to myKaarma for customer-centric, intuitive technology, including ServiceCart Video MPI, Communications, Mobile Check-in, and Scheduler+.
AI-backed Solutions
Collaborative Workflow AI powers our service drive and payments software. It’s designed around your operations and processes, providing the integrated plumbing that powers efficiencies in your workflows.
Payments Processing
Fixed ops sings in harmony when myKaarma Payments is combined with our service lane tech. Customers choose how they prefer to pay, you get paid faster, and reconciliation has never been easier.
Connect every touchpoint. Elevate every interaction.
myKaarma’s AI-powered service lane and payments solutions empower your team to deliver exceptional interactions — whether before, during or after their service appointment.
Prepare for a seamless visit
Give your customers a seamless pre-service experience while eliminating your team’s busy work. Drive customer connection, simplify service scheduling, and build context automatically.
Clarity meets convenience
From check-in to approvals, myKaarma tools ensure transparency and efficiency during the service visit
More than “business as usual”
From simpler payments to automated follow-ups, we ensure every visit ends on a high note, with reporting that helps you improve your process for the next time.
Painless and precise payments
Every major payment method, in-person or online, can be used for everything from initial estimates to final invoicing across all departments. Your payment process will never be the same again.
Drive workflow gains with AI-powered solutions for your entire fixed ops team
Service & Parts
With myKaarma, one integrated, AI-optimized software solution drives clarity and convenience across Service and Parts. Goodbye silos, hello fast and flawless service.
Business Development Center
Our automation solutions give your BDC time and focus back, so they can concentrate on what matters: growing the business and keeping customers coming back.
Accounting
Make business easy for your customers – and your team – with an exceptional purchasing experience integrated into our core service lane software solutions.
myKaarma’s secret to building solutions that optimize dealership workflows? Understanding precedes innovation
Everything we build is guided by one important question: Does this make a fixed ops workflow more efficient and complete? To answer that, we start with understanding your real-world challenges to then create intuitive, AI-powered solutions that drive real operational gains.
Let us help you do better than business as usual
We power exceptional, automated interactions before, during, and after service, helping dealerships increase team efficiency, deliver quality outputs, and drive customer satisfaction, regardless of size or process complexity.
Request a demoHere’s the latest news on myKaarma, Workflow AI and our fixed ops solutions:
Innovative tools, exceptional interactions, better business
Discover how we can help you eliminate friction, streamline service workflows, and focus on real results.
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