myKaarma News Updates
Support Hours
Monday – Friday Support Hours:
4 am – 7 pm PST
Saturday Support Hours:
6 am – 4 pm PST
Attn: myKaarma Customers on CDK
If your CDK DMS has not been restored yet, watch our webinar to see how we can help or call our dedicated CDK hotline: 61-MYKAARMA or (616) 952-2762.
New Enhancements
Use myKaarma correctly and the 1st. RO each month could cover your solution cost.
Free Enrollment for our Base Scheduler + Mobile Check-In for 30 Days
To support our existing myKaarma dealers during this challenging period, we are offering free enrollment to our Base Scheduler + Mobile Check-in for 30 days. In addition to this we have created a number of enhancements that will allow you to continue operating your service drive without a DMS. Please copy and paste this link into your browser to read more OR email support@mykaarma.com. https://static.mykaarma.com/status.html
URGENT: Unregistered Number Switch to Toll-Free
ALERT: As of September 1st, all local numbers used by businesses to message their customers will be blocked by the mobile carriers – unless they have previously registered on their networks.
myKaarma Payments + Surcharge
Positively impact dealer and customer experience with every transaction made using myKaarma Payment Processing. LEARN MORE
- Take mobile payments anywhere via WiFi and Bluetooth devices powered by existing Apple/Android devices
- EMV + Contactless payments with alternative payment methods available (Apple Pay, Google Pay, and Affirm Live)
- Add Surcharge and recoup 100% of credit card processing fees!
Scheduler+
No more multiple logins… get everything done from one tool. Scheduler+ complements our mission to deliver ‘Everything Fixed Ops… In One Place’. Learn more about it HERE.
Complete Vehicle Recall Data
We deliver access to vehicle recall data by VIN. The data is a button click away when your customers are scheduling appointments. Learn more about it HERE.
CartSync Feature Added to ServiceCart
CartSync allows Technicians to Complete ServiceCart™ Inspections on Desktop or Mobile! Our Video MPI solution transforms vehicle service and the service recommendation process into a customer-friendly online shopping experience. This is not another digitized MPI form, it is an interactive tool that builds customer trust through transparency. Learn More about new ServiceCart™ features HERE.