MINI INVISIBLE SERVICE
myKaaarma is an approved vendor of MINI.
myKaarma Scheduler+ works with My MINI App
- No more messy iFrame experience for customers on mobile devices
- Customers can schedule with their dealer through the My MINI App
- All the same data variables are used and captured
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MINI Invisible Service
Scheduler+
Integrate Scheduling with My MINI App
Communications
Connect with customers through voice, text, and email
Online Payments
Customers can pay at any time and from any device
Retail Payments
Service Advisors take payments to eliminate cashier lines
Merchant Processing
Integrate with all major Merchant Processors
Technician Videos
Take HD pics + video in the service lane and service bay
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Brand Successes Using myKaarma
See what Automotive News and J.D. Power have to say about CSI performances for MINI Dealers using INVISIBLE SERVICE powered by myKaarma.
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MINI Invisible Service Combines 3 Core Service Technologies
COMMUNICATIONS
Dealer personnel can communicate with customers and internal personnel on the same unified platform. This allows your organization to generate FAST approvals (10 minutes or under). Save time by staying in one tool for all communication.
PAYMENTS
Customers can pay their service invoices through various options (cash, check, online). Electronic signature capture lets dealers accept customer signatures during the online payment process. Allowing Service Advisors to take customer payments eliminates wait lines at the cashier’s desk.
TECHNICIAN VIDEOS
Technician Videos highlight common repair areas such as bald tires, dirty air filters, engine leaks, damaged suspension parts, worn brakes, broken engine mounts, and much more. Build trust and increase transparency by recording video of recommended repair work. The average customer pay value increases 30% with the use of Technician Videos!