Use the online scheduler to connect with your service advisor

November 2, 2018

Product Description

Contact Service Advisors from Online Scheduler

Intended Recipients

  • All Service Managers
  • Service Directors
  • Parts Managers have this feature turned on in their myKaarma or DSD platform app

Platform

Desktop app and Web scheduler, DMS – CDK, Dealerbuilt, Automate and Arkona

Product Type

myKaarma Scheduler Product

Customers are able to contact service advisors using the myKaarma online scheduler

The new scheduler allows service customers to book appointments online. The option saves customers and service advisors valuable time they would have wasted trying to call in. Advisor availability and times slots are shown in an easy to navigate calendar.

Online Scheduler Features

  • Ability for customer to call or text service advisor directly
  • Customers can more easily get questions answered and get feedback to their advisor
  • Online appointment booking gives customers the ability to choose their preferred available Service Advisor

Status

Beta rollout finished/LIVE for dealerships that have opted for this feature

Want to learn more?

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