Field Training Consultant

About Us:
=========

myKaarma is a cloud based software company that focuses on enhancing the retail experience for service departments of car dealerships. The myKaarma app gives the dealership the ability to offer 21st century technology such as digital conversations (Text, Email, Voice) and smart payment systems (Mobile, POS) with auto-reconciliation all in one application that seamlessly integrates with their current DMS. 

At myKaarma, we are changing the future of Automotive Retail “one interaction at a time”. Our team is made up of smart and effective individuals with a relentless focus on customer satisfaction. We dream and create solutions that fit “naturally” into the lives of our customers, and our systems are very easy to use. 

Technologies we use

  • Sales Force
  • Google Suite (Mail, Calendar, Forms, etc.)
  • myKaarma solutions software

What are we offering?

  • Competitive salary 
  • No-Fixed-Vacation policy: Take time off as needed as long as you get your work done!
  • Perks like Group insurance, Phone and Internet allowance, and Gym allowance.
  • A welcoming inclusive culture where ideas are shared and people are encouraged to contribute.
myKaarma Platform

What will you do?
=========

  • Evaluate each project as it comes across your desk and promptly act to establish an onsite training time and date.
  • Prepare for each onsite installation by engaging with the store to learn as much as you can about the store and its practices to achieve the best of your ability a “no surprises” installation while onsite.
  • Manage the contract to cash cycle by prompt response to complete training at the earliest possible opportunity.
  • Work closely with the ServiceCart™ Implementation Consultant and the Training Implementation Manager to coordinate successful installations.
  • Work closely with the Deployment, Support, and other teams to respond with a sense of urgency to customer needs/requests.
  • Communicate effectively and participate in the constant improvement of our training process.

Core Responsibilities:
=========

  • Completion of training orders in a timely manner
  • Promptly communicate any barriers to revenue activation
  • Ensure closed projects are completed and billed successfully on internal reporting
  • Become an ‘expert’ with complete and accurate knowledge of all mK products and services

Apply

If you believe that you can thrive in an environment like ours which sports a blistering speed of execution combined with almost chaotic quality, please apply