IOS & ANDROID

Communications

  • Communicate with customers on your mobile device via Voice, Text, and Email
  • Don’t be tied down to your service desk,           use the app on the go
  • Internally communicate with technicians, service advisors, and managers when in the service drive or technician bay, or even off-site.
  • Never miss a message or call from a customer with the mobile app
  • Mobile supports in-app calling allowing you to get a hold of customers on the go

Mobile Scheduler

  • Available on both iOS and Android devices
  • Add, edit, and view upcoming appointments within the myKaarma app
  • Know which customers are upcoming and view customer details prior to arrival
  • Quickly check-in customers in the service drive using mobile app
  • Text area allows you to add custom notes about customers

Service Lane Inspections

  • Use your smart device to capture High Definition video of incoming service vehicles
  • Mobile scan VIN upon arrival to sync the vehicle with the customer
  •  Prevent bogus claims by quickly and efficiently recording damage
  • Mobile app quickly and securely uploads video to cloud storage

Technician Documentaries

  • Technicians can use mobile devices to record HD footage of repair work needed
  • Mobile app sends recorded video directly to the service advisor for review
  • Mobile scan VIN to sync the vehicle with the customer, RO, and customer
  • Technicians can internally communicate with service advisors via in app messenger to discuss repair work being recommended

Pickup + Delivery (service@home™)

  • Quickly add, edit, and create trips directly in the app
  • Valet drivers are tracked directly in-app via mobile GPS
  • Drivers will have all the trip details confirmed in the mobile app prior to starting the trip
  • Capture customer E-signature’s upon intake and drop of a service vehicle/ loaner
  • Mobile scan VIN to sync the vehicle with the customer, RO, and customer
  • Drivers can take Video of customer vehicles and loaners cars 
  • Saved Video protects the dealers from bogus damage claims

Payments on Mobile

Customers have the ability to pay at anytime on any mobile device

Customer receives a secure link via text and email to view their R.O.

Call Support

Email Support